Miracle Acheampong
Abbotsford,BC
Summary
Result oriented Retail Personnel with over two years combined experience in retail, sales and marketing. Passionate about enhancing a positive customer's experience, through active listening, strong ability to collaborate with team members while making informed decisions through critical thinking.
Overview
5
5
years of professional experience
Work History
Volunteer
MCC Thrift Store
11.2023 - Current
- Meticulously sorting of different accessory (hats, scarfs, belts, ties winter wears, and costumes) which help in maximizing productivity in the store
- Prepared merchandise for sales floor by pricing or tagging.
- Effectively collaborating with volunteers, employees to enhance the quality of customers' experience
- Assisting customers on the retail floor to find their needs and answering customers questions.
Owner / Operator POS
MIRLFRED Point Of Sales
03.2023 - 07.2023
- Managing the day to day activities and operation of the business: Cash withdrawals, cash handling, bank deposits, and money transfers, ensuring quality services and efficient processes.
- Interacted well with customers to build connections and nurture relationships. Offering financial services to over 100 customers daily
- Accurately processed POS transactions, returning cash, , payment cards, and receipts to customers.
Sales Associate
JUSTY'S Clothing
04.2021 - 02.2023
- Procurement of clothing materials in large quantities from about 15 distributors.
- Retail of clothing materials to customers.
- Designing and making of female clothes.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales and Marketing Lead
BAKER'S Relish
07.2019 - 02.2021
- Led operations of sales department.
- Assisting in planning, organizing and presentation of sales pitches in cooperate organizations like banks and government offices to create awareness about products.
- Facilitated sales and distribution of bread and pastries to clients, by coordinating efficient delivery systems and encouraging customer centred service strategies. Reaching about 100 customers daily.
- Effectively communicating and collaborating with Management, co-workers and supplies to improve customer satisfaction
Education
Bachelor of Science - Public Health
Catholic University College Ghana
Sunyani, Ghana07.2019
Skills
- Intermediate user of Microsoft office packages: Word, Excel and PowerPoint
- Ability to communicate effectively in English
- Excellent Customer Service skill
- People-oriented and strong ability to work with others or in team to achieve goal
- Ability to work productively with integrity without supervision
- People-oriented and strong ability to work with others or in team to achieve goal
- Ability to resolve conflict without escalating
- Adaptable to new circumstances and react to change positively
- Always quick and open to learn new skills
References
- Laura , MCC Thrift Store, Accessories Unit Lead, 7782417553
- Justina Nwankwo , Justy's Clothing, Owner +2349134046500
- Florience Agyeman, Baker's Relish, CEO +2332444649413
Hobbies and Interests
- Music and singing
- Reading
- Cooking and baking
- Interacting with people
- Gaming
Languages
English
Full Professional
Affiliations
- Deeperlife Bible Church
- MCC Thrift Store
- Gvoicez Music Group
Timeline
Volunteer
MCC Thrift Store
11.2023 - Current
Owner / Operator POS
MIRLFRED Point Of Sales
03.2023 - 07.2023
Sales Associate
JUSTY'S Clothing
04.2021 - 02.2023
Sales and Marketing Lead
BAKER'S Relish
07.2019 - 02.2021
Bachelor of Science - Public Health
Catholic University College Ghana
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