Hardworking and passionate job professional with strong organizational and interpersonal skills eager to secure a position with the right company. Ready to help team achieve company goals and meet deadlines. Diligent, quick to learn, and overall happy to help.
Overview
9
9
years of professional experience
Work History
Tax Analyst
HR Block
01.2020 - Current
Analyzed tax issues and made recommendations for remediation to client.
Conducted targeted tax research to facilitate informed project planning and compliance efforts.
Managed relationships with external auditors, providing timely responses to requests for information and resolving any discrepancies.
Communicated with external clients and taxing jurisdictions to clarify tax notices and resolve other inquiries.
Client Experience Specialist
Boys & Girls Club of Placer County
01.2016 - 01.2019
Developed strong relationships with clients, leading to increased loyalty and repeat donations in a non-profit setting.
Resolved complex client issues, resulting in higher client satisfaction and repeat business transaction.
Achieved high levels of customer satisfaction through consistent delivery of quality work, attention to detail, and proactive problem-solving efforts.