Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mir Helal

Orillia,Canada

Summary

Reliable and hardworking delivery driver with over 3 years of experience in fast-paced customer service and transportation roles. Skilled in route navigation, safe driving, and timely package handling. Proven ability to work independently, manage multiple deliveries under tight deadlines, and provide excellent customer service. Physically fit, safety-conscious, and eager to contribute to a professional delivery team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager / Customer Service Lead

Esso Gas Station
01.2022 - Current
  • Supervised employees and coordinated daily store operations.
  • Handled cash, digital transactions, and inventory with accuracy.
  • Delivered excellent customer service, solving issues quickly and professionally.
  • Trained and guided new employees to follow safety and service standards.

Delivery Driver

Uber Eats, SkipTheDishes, DoorDash, and other mobile delivery platforms
01.2020 - Current
  • Completed timely and accurate deliveries of food, parcels, and packages.
  • Followed GPS navigation and adjusted to traffic or weather conditions for efficiency.
  • Ensured packages were handled with care and delivered securely.
  • Built strong relationships with customers through reliable and friendly service.
  • Maintained vehicle in safe working condition at all times.

Education

Flight Services Program -

Georgian College
Barrie, ON
01.2025

High School Diploma - undefined

01.2021

Skills

  • Safe Driving
  • Route Planning & GPS Navigation
  • On-Time Delivery & Multi-Stop Routing
  • Package Handling & Loading/Unloading
  • Time Management & Reliability
  • Vehicle Maintenance & Safety Checks
  • Customer Service & Problem Solving
  • Ability to Lift and Carry up to 50 lbs
  • Adaptability & Working Under Pressure
  • Communication & Teamwork
  • Team leadership
  • Decision-makin

Languages

English – Fluent
Russian – Fluent
Persian – Fluent
French – Basic

Certification

  • Standard First Aid CPR/AED
  • WHMIS Training
  • AODA: Workplace Wellbeing
  • Smart Serve

Timeline

Manager / Customer Service Lead

Esso Gas Station
01.2022 - Current

Delivery Driver

Uber Eats, SkipTheDishes, DoorDash, and other mobile delivery platforms
01.2020 - Current

High School Diploma - undefined

Flight Services Program -

Georgian College
Mir Helal