Minu Samraj
Scarborough,
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Dental Front Office Receptionist
Nibu Varghese Professional Dentistry
06.2025 - 12.2025
- Greeted patients warmly, ensuring a welcoming front office environment.
- Scheduled appointments efficiently, optimizing daily calendar for dental procedures.
- Managed patient records accurately, maintaining confidentiality and data integrity.
- Assisted in verifying insurance coverage and processing claims with attention to detail.
- Handled incoming calls professionally, addressing inquiries and providing information on services.
- Coordinated patient check-in and check-out processes to enhance operational flow.
- Maintained cleanliness and organization of reception area for optimal patient experience.
- Helped patients complete necessary medical forms and documentation.
Inventory Coordinator/Cashier
International News
12.2020 - 05.2025
- Coordinated inventory tracking using ERP systems to ensure accurate stock levels.
- Assisted in processing incoming shipments and verifying product quality and quantities.
- Supported inventory audits to maintain compliance with company standards.
- Organized storage areas to optimize space utilization and improve accessibility.
- Performed full inventory counts everyday.
- Completed physical inventory counts each month.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Managed cash register, accurately balancing cash drawers at the end of shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Driver Helper
UPS
11.2019 - 01.2020
- Assisted drivers with package loading and unloading for efficient deliveries.
- Collaborated with team members to optimize delivery routes and schedules.
- Ensured compliance with safety regulations during transportation activities.
- Maintained inventory accuracy by tracking packages through scanning systems.
- Provided exceptional customer service by addressing inquiries and resolving issues on-site.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
Education
High School Diploma -
CIMT College
10-2025
BBA - Business Administration
Academy of Learning Career College
01-2024
Skills
- Cash reconciliation
- Document preparation
- Payment processing
- Billing procedures
- Administrative support
- Appointment confirmation
- Record filing
- Excellent multitasking capability
- Friendly and outgoing
- Punctual and reliable
- Verbal and written communication
- Data entry
Languages
English
Full Professional
Timeline
Dental Front Office Receptionist
Nibu Varghese Professional Dentistry
06.2025 - 12.2025
Inventory Coordinator/Cashier
International News
12.2020 - 05.2025
Driver Helper
UPS
11.2019 - 01.2020
High School Diploma -
CIMT College
BBA - Business Administration
Academy of Learning Career College