Minseo Son
Victoria,BC
Summary
Passionate barista, sales , server with over 5 years of various customer service experience at busy stores. Consistently receives positive customer feedback for providing excellent customer service.
Overview
6
6
years of professional experience
Work History
Sales /Cashier
National Palace Museum Of Korea
03.2022 - 12.2022
- Provided explanation about Korean traditional products for customers.
- Memorized store organization system, as well as special products and discounts.
- Updated knowledge of new products monthly
Barista /Cashier
Cafe Sarang
03.2022 - 12.2022
- Explained Korean traditional tea and sweets.
- Cleaned and stocked coffee station throughout service.
- Restocked and organized merchandise in front lanes.
Cashier /Server
Comic Book Cafe
10.2021 - 02.2022
- Greeted customers and keep a positive attitude to make their experience as enjoyable as possible.
- Advertised and Marketed through social media. (Instagram)
- Prepared and served food safely and quickly.
Barista /Cashier
Cafe Laon
06.2021 - 09.2021
- Opened and closed the store, which included counting cash drawers.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Received and unpacked deliveries, checked invoices.
Boba Tea Maker /Cashier
Gong Cha (Bubble Tea Store)
05.2020 - 12.2020
- Opened the store, which included counting cash drawers.
- Helped customers select products that best fit their personal needs.
- Prepared boba, tea and milk form.
Boba Tea Maker /Cashier
Gong Cha (Bubble Tea Store)
09.2019 - 02.2020
- Opened and closed the store, which included counting cash drawers.
- Made and served many cafe beverages per day with speed and quality.
- Maintained and Operated tea machines, blenders and their equipment.
Server / Cashier
Suwan Sushi Reastaurant
05.2017 - 11.2017
- Served good and quality food for customers, and to ensure customer satisfaction.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate of Arts - Applied Music
Baekseok Arts University
Seoul , South Korea02.2022
Associate of Arts - Applied Music
Baekseok Culture University
Cheonan. South Korea06.2019
Skills
- Customer service skills
- Open-minded and Positive attitude
- Quick leaner
- Flexibility
- Product knowledge
- Emotional Intelligence
- Time management
- Clean and Sanitize
Timeline
Sales /Cashier
National Palace Museum Of Korea
03.2022 - 12.2022
Barista /Cashier
Cafe Sarang
03.2022 - 12.2022
Cashier /Server
Comic Book Cafe
10.2021 - 02.2022
Barista /Cashier
Cafe Laon
06.2021 - 09.2021
Boba Tea Maker /Cashier
Gong Cha (Bubble Tea Store)
05.2020 - 12.2020
Boba Tea Maker /Cashier
Gong Cha (Bubble Tea Store)
09.2019 - 02.2020
Server / Cashier
Suwan Sushi Reastaurant
05.2017 - 11.2017
Associate of Arts - Applied Music
Baekseok Arts University
Associate of Arts - Applied Music
Baekseok Culture University
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