Minoshini Subramaniam
Ottawa,Ontario
Summary
Results-driven retail manager with extensive experience in inventory management, guest satisfaction, and team training. Recognized for developing effective sales strategies and fostering a collaborative environment that enhances customer engagement and boosts store performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
walmart
Ottawa, ON
08.2024 - Current
- Processed customer transactions efficiently in high-traffic retail environment.
- Maintained accurate cash drawer and balanced daily receipts.
- Assisted customers with product inquiries, offering tailored recommendations.
- Trained new cashiers on register procedures and service standards.
- Greeted customers, addressing questions about products and services.
- Ensured cleanliness of checkout area, including registers and countertops.
- Delivered exceptional customer service through active listening and engagement skills.
- Executed additional duties as assigned by management.
Fashion Associate
Walmart
Ottawa, ON
06.2024 - Current
- Provided product selection and styling advice to enhance customer satisfaction.
- Organized merchandise displays for improved visual appeal and accessibility.
- Managed inventory levels, ensuring timely restocking of items.
- Collaborated with team members to uphold store cleanliness and orderliness.
- Participated in team meetings to strategize on sales initiatives and promotions.
- Responded promptly to customer inquiries through phone and email communications.
- Monitored fitting rooms during peak hours to maintain cleanliness and organization.
Department Manager
Walmart
Ottawa, ON
04.2022 - 05.2024
- Managed inventory and receiving operations to maintain optimal stock levels and fulfill demand.
- Collaborated with department managers to promote interdepartmental transparency.
- Developed daily and weekly sales plans based on sales trends in conjunction with management.
- Coordinated with merchandising team for effective merchandise placement and floor moves.
- Balanced employee workloads to achieve objectives while improving job satisfaction.
- Motivated associates through coaching and recognition to enhance selling behaviors.
- Established productivity and quality standards by creating and enforcing departmental policies.
- Trained and supervised associates in customer service best practices to improve customer experience.
Cosmetics Sales Associate
walmart
Ottawa, ON
04.2021 - 04.2022
- Maintained organized stockroom and optimal inventory levels for efficient operations.
- Executed visual merchandising standards to enhance display appeal.
- Assisted customers in selecting cosmetics tailored to individual needs.
- Demonstrated application techniques to improve overall customer experience.
- Processed cash transactions accurately at the register.
- Educated clients on skincare and makeup for informed purchasing decisions.
- Identified customer needs and recommended suitable cosmetic products.
- Greeted customers, addressed inquiries, and shared product knowledge.
Education
High School Diploma -
St. Mother Teresa High School
Nepean, ON06.2021
No Degree - Science
OKI International School
Wattala, Sri Lanka01.2016
No Degree - Police Foundations
Algonquin College
OttawaSkills
- Retail management and supervision
- Task management and organization
- Guest satisfaction and service excellence
- Safety and security protocols
- Workload balancing and planning
- Employee training and development
- Attention to detail
- Time management skills
- Dependability and reliability
Certification
- Forklift License - 2026
Languages
Sinhala
Native/ Bilingual
Tamil
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
walmart
08.2024 - Current
Fashion Associate
Walmart
06.2024 - Current
Department Manager
Walmart
04.2022 - 05.2024
Cosmetics Sales Associate
walmart
04.2021 - 04.2022
High School Diploma -
St. Mother Teresa High School
No Degree - Science
OKI International School
No Degree - Police Foundations
Algonquin College
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