Minnie Fields
Antioch
Summary
Dynamic and self-motivated professional with extensive experience at Amazon, excelling in inventory management and team collaboration. Proven ability to enhance operational efficiency through effective problem-solving and clear communication. CPR and First Aid Certification. Determined fast new learner looking to expand her knowledge. Welcoming and infectious personality with amazing customer service experience.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Amazon
06.2024 - 11.2024
- Operated forklifts and pallet jacks to efficiently move materials throughout warehouse.
- Loaded and unloaded shipments, ensuring accurate placement and inventory tracking.
- Conducted regular stock counts to maintain inventory accuracy and prevent discrepancies.
- Assisted in training new hires on safety protocols and operational procedures.
Server
Merill Gardens
12.2022 - 05.2023
- Provided exceptional customer service, ensuring guest satisfaction during dining experiences.
- Collaborated with kitchen staff to expedite orders and maintain food quality standards.
- Managed multiple tables efficiently, demonstrating strong multitasking abilities under pressure.
- Assisted in training new team members on service protocols and menu offerings.
- Engaged with guests to build rapport and promote seasonal specials or events.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Sales Associate
Shell Gas Station
06.2021 - 01.2022
- Assisted customers with fuel purchases and convenience store items, ensuring a positive shopping experience.
- Operated cash register, processed transactions accurately, and balanced daily cash drawer.
- Maintained cleanliness of work area and fuel pumps to comply with safety standards.
- Stocked shelves and organized merchandise, enhancing product visibility and accessibility.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Prepared merchandise for sales floor by pricing or tagging.
Food Service Worker
Taco Bell
03.2020 - 08.2020
- Prepared food items following standardized recipes and safety protocols.
- Assisted in maintaining inventory levels through regular stock checks.
- Provided excellent customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness of workstations, dining areas, and equipment throughout shifts.
- Adhered to health and safety regulations while handling food products.
- Collaborated with team members to ensure timely food preparation and delivery.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Learned other teammates' work tasks to train as backup.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Education
High School Diploma -
Bidwell Continuation High School
Antioch, CA06-2019
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Clear communication
- Problem-solving
- Team collaboration
- Basic mathematics
- Complex Problem-solving
- Time management
- Cost reduction
- Barcode scanning
- Critical thinking
Timeline
Warehouse Worker
Amazon
06.2024 - 11.2024
Server
Merill Gardens
12.2022 - 05.2023
Sales Associate
Shell Gas Station
06.2021 - 01.2022
Food Service Worker
Taco Bell
03.2020 - 08.2020
High School Diploma -
Bidwell Continuation High School