Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Minji Park

8 Olympic Gargen Drive, North York,ON

Summary

  • Strong customer service, problem-solving, communication, and teamwork skills.
  • Demonstrated ability to address diverse customer needs effectively, gained through experience in the hotel and retail industries.
  • Calm and quick decision-making skills in emergency situations, providing valuable assistance to both customers and colleagues.
  • Proficient in communicating in multiple languages, ensuring smooth interactions with passengers from various backgrounds.

Overview

4
4
years of professional experience

Work History

Server

Korea House Restaurant
08.2024 - 01.2025
  • Provided exceptional service by greeting guests and delivering food and beverages
  • Assisted with menu explanations and tailored recommendations to customer preferences
  • Maintained a clean, organized dining area, ensuring a welcoming environment

Sales Associate

Discovery Store
05.2022 - 10.2023
  • Explained products and provided styling tips, boosting sales
  • Actively listened to customers' needs and made personalized recommendations
  • Ensured a clean, organized store and managed seasonal promotions and displays
  • Handled cash transactions and operated the POS system accurately

Front Desk Associate

Lotte Hotel
05.2021 - 05.2022
  • Managed guest check-ins and check-outs, responding promptly to customer inquiries to ensure a seamless experience
  • Quickly resolved customer concerns and requests, consistently ensuring high levels of satisfaction
  • Quick decision-making skills in emergency situations, offering valuable support to both customers and colleagues
  • Bilingual in Korean and English, enabling effective communication with passengers from diverse backgrounds

Education

Bachelor of Arts - Flight Service Operation

Seneca College
Toronto, ON
06-2026

Doraeul High School -

Doraeul High School
Seoul, South Korea
02.2021

Skills

  • Customer Service Skills
  • Excellent Communication Skills
  • Quick Decision-Making Ability
  • Safety and Crisis Management Skills
  • Collaborative Teamwork
  • Adaptability to Different Environments
  • Swimming and Physical Stamina

Languages

English
Korean

Timeline

Server

Korea House Restaurant
08.2024 - 01.2025

Sales Associate

Discovery Store
05.2022 - 10.2023

Front Desk Associate

Lotte Hotel
05.2021 - 05.2022

Bachelor of Arts - Flight Service Operation

Seneca College

Doraeul High School -

Doraeul High School

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Minji Park