Minji Michelle Kim
Irvine
Summary
Dynamic professional with a proven track record at StayOther, excelling in operations and customer service. Adept in employee onboarding and quality control, I successfully contributed to record sales during a product launch. My strong leadership and adaptability drive cross-functional collaboration and enhance production efficiency in fast-paced environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Operations and Customer Service Manager/ Human Resources Intern
StayOther
Pomona
04.2024 - 08.2025
- Facilitated onboarding process for new employees and clients, ensuring smooth integration into the organization
- Coordinated client scheduling and optimized schedule boards for efficient appointment management.
- Updated website content to enhance user experience and provide accurate information.
Booth Operator
StayOther
Dayton
04.2024 - 04.2025
- Contributed to a new product launch to sell out, leading to the company's first successful preorder campaign.
- Interacted with customers to promote products, driving engagement and interest.
- Oversaw company booth at public events, enhancing brand visibility.
- Supported record sales period and growth initiatives, strengthening market position.
Flex Worker
StayOther
05.2023 - 09.2024
- Supported onboarding, quality control, potential ordering, production, paperwork, inventory organization, and operational support to enhance cross-functional collaboration.
- Executed fabric cutting, bundling, template interpretation, machinery operation, and production preparation to ensure timely delivery of costume and fashion design projects.
- Assisted team members with daily operational tasks and workflow management.
- Maintained inventory levels and organized stock for efficient retrieval.
- Supported customer service initiatives by addressing inquiries and resolving issues.
Movement Coach
Mira Costa High School/Cerritos High School
Manhattan Beach
07.2022 - 06.2023
- Developed and delivered movement choreography and performance routines to enhance participant engagement.
- Coordinated rehearsal schedules and practice plans to optimize team preparation and performance.
- Planned and organized training sessions for student athletes at local high schools.
- Developed practice schedules to optimize team performance and player development.
- Provided individual coaching to enhance skills and boost athlete confidence.
Education
BA - Sociology
University of California, Irvine
Irvine, CA01-2025
Associates - Psychology/ Sociology
Foothill College
Los Altos Hills, CA01-2023
Skills
- Onboarding process
- Quality Control
- Project Management
- Manufacturing support
- Fashion Design Support
- Schedule management
- Customer Service
- Content Management
- Record management
- Cross-functional Collaboration
- Team Leadership
- Adaptability & Flexibility
- Event management
- HR support
Certification
- American Red Cross course: Adult First Aid/CPR/AED, 01/01/22 - 12/31/24
- SHRM-CP, In Progress
Hobbies and Interests
- Organizing/ Planning/ Scheduling
- Art
- Social Media
- Content Creation
- Reading
Languages
- English, Proficient User
- Korean, Independent User
- Spanish, Basic User
Leadership Experience
Pulse Percussion, Westminster, CA, Student Leader, 01/01/22, 12/31/23, Served as a student leader within an internationally competitive world-class percussion ensemble., Helped lead rehearsals, supported teammates, and maintained high performance standards., Contributed to the ensemble's first-place and world record finish in 2022., Helped the ensemble earn another gold medal championship in 2023.
Timeline
Operations and Customer Service Manager/ Human Resources Intern
StayOther
04.2024 - 08.2025
Booth Operator
StayOther
04.2024 - 04.2025
Flex Worker
StayOther
05.2023 - 09.2024
Movement Coach
Mira Costa High School/Cerritos High School
07.2022 - 06.2023
BA - Sociology
University of California, Irvine
Associates - Psychology/ Sociology
Foothill College