MINH TUAN LE
Toronto,ON
Summary
Dedicated waiter with extensive experience in the food service industry, recognized for consistently delivering exceptional customer service. Demonstrates a proven ability to manage diverse customer needs while maintaining a calm and professional demeanor. Known for efficiently providing prompt service during high-demand periods and successfully training new staff to uphold service standards. Seeking to leverage skills in a dynamic dining environment to enhance customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress/Restaurant Server
Bistro Sushi
Toronto, Ontario
06.2023 - 01.2025
- Greeted customers, answered questions and recommended specials to increase profits.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Developed positive relationships with regular customers through friendly conversation.
- Balanced daily transactions on a computerized point-of-sale system.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Server
Jay jay Bar
Toronto, Ontario
02.2022 - 06.2023
- Garnished dishes and beverages to serve visually appealing menu items.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Prepared drinks according to standard recipes.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Bachelor - Business And Marketing
Toronto School of Management
Toronto, ON03-2025
Skills
- Market research
- Digital marketing
- Data analysis
- Customer service
- Sales strategies
- Project management
Certification
Smart serve
Food Handle
Timeline
Waitress/Restaurant Server
Bistro Sushi
06.2023 - 01.2025
Server
Jay jay Bar
02.2022 - 06.2023
Bachelor - Business And Marketing
Toronto School of Management
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