Minh Thu Vo
Montreal,QC
Overview
6
6
years of professional experience
Work History
Sales Representative
FIDO
Montreal, QC
03.2022 - 07.2024
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Produced sales documents, finalized deals and filed records.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
Cashier
Deer Garden Signatures
Brossard, QC
11.2021 - 07.2023
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Ensured compliance with health codes regulations while serving food items to customers.
- Collaborated with kitchen staff to ensure timely order fulfillment and accuracy.
- Conducted price checks for special orders or discounts as requested by customers.
Server
Mizu Sushi Lounge
Montréal, QC
05.2018 - 12.2019
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs, gluten-free requests and other special requests.
- Guided customers through menu options while demonstrating thorough knowledge of food, beverages and ingredients
- Checked on guests to ensure satisfaction with meals and suggested additional items to increase restaurant sales.
Education
Advanced Diploma - Hotel Management Technique
Collège LaSalle
Montreal, QC05.2021
Skills
- Loss prevention
- Customer relationship management
- Interpersonal Communication
- Sales technique
- Cash drawer balancing
- Point of Sale (POS) system operations
Languages
Fluent English, Pre-intermediate French, Native Vietnamese
Timeline
Sales Representative
FIDO
03.2022 - 07.2024
Cashier
Deer Garden Signatures
11.2021 - 07.2023
Server
Mizu Sushi Lounge
05.2018 - 12.2019
Advanced Diploma - Hotel Management Technique
Collège LaSalle