Minh Nhật Phạm
Hai Phong City
Summary
Results-driven professional adept in risk analysis and underwriting, complemented by a background in sales and account management. With over 2 years of full time experience as Underwriter & Junior Account Manger, demonstrated expertise in managing insurer-client relationships and fostering new business opportunities. Skilled in negotiation, relationship building, and compliance. Eager to contribute to an insurance carrier's success through strategic contributions and proactive engagement.
Overview
5
5
years of professional experience
Work History
Personal Lines Underwriter
Specialty Program Group Canada dba Cansure (a subsidiary of HUB international)
Toronto
04.2023 - Current
- Conducted comprehensive risk analysis using internal and external data resources to assess low to moderate complexity risks.
- Quoted, negotiated, and authorized acceptance of minimum 20 cases per day in accordance with corporate guidelines and delegated authority parameters.
- Achieved target level of production at $800,000 revenue in 10 months through effective underwriting practices.
- Managed policy lifecycle including acceptance, rejection, endorsement, renewal, and cancellation within organizational guidelines and procedures.
- Built and fostered positive working relationships with internal and external brokerages. Maintained service level agreements with brokerages to ensure client satisfaction by promptly responding to phone calls and emails.
- Negotiated coverage and pricing with brokers while adhering to established corporate guidelines.
- Actively participated in industry-related seminars and networking events to stay updated on market trends and expand professional network.
- Prepared and submitted loss reports, and conducted post-claim underwriting reviews to assess risk management strategies.
Junior Account Manager
Brokers Trust Insurance Group Inc.
Toronto, ON
12.2022 - 04.2023
- Functioned as first line underwriters, qualifying, maintaining and promoting sound quality business
- Serviced & processed Personal Insurance renewals, change in insurance coverages, cancellation & new business transaction in accordance with company standards
- Developed thorough understanding of property & automobile insurance products and service offerings to better upsell and cross-sell to clients.
- Produced over $60,000 premium worth of new business policies within the first 2 months of selling insurance products.
- Provided comprehensive assistance by best quotations and applications preparation.
- Monitored and continuously met personal RIBO education credit requirements
Part-time Technical Service Representative
Brokers Trust Insurance Group Inc.
Toronto, ON
05.2019 - 12.2022
- Assisted in processing of Property & Auto New businesses, policy changes, renewals, cancellations on more than 15 carriers portals: CAA, Wawanesa, Economical, Pembridge, SGI, etc.
- Processed more than 20 new business uploads, 15 endorsements and 5 immediate payment requests per day to exceed daily goals
- Categorized and updated various client's accounts, following up with Senior Account Managers to ensure client's service standards are met
- Supported and trained team members in working on insurer partner's portal
- Performed related duties and projects for non-licensing required tasks
Academic Peer Support Assistant
York University
Toronto, ON
09.2021 - 04.2022
- Facilitated understanding of first and second year Economics course materials to undergraduate students in weekly structured study sessions
- Planned and developed worksheets, created presentations to students to review discussed academic concepts
- Provided academic support and engaged students in efficient learning skills while in a group sitting. Each sessions had around 4-5 groups with 4-5 students per group
- Prioritized and structured study routine to achieve expected learning outcomes. Most of students ended up with A or A+ at the end of the course
- Retained records of session attendance, reported progress on shared drive and informing the Student Success Coordinator of any changes
Education
Bachelor of Arts - Financial & Business Economics
York University
Toronto, ON04.2022
Diploma - Business Management - Financial Services
Humber College
Toronto, ON04.2019
High School Diploma -
Tran Phu High School For The Gifted
Haiphong, Vietnam05.2017
Skills
- Risk Analysis
- Negotiation
- Underwriting
- Account Management
- Time Management
- Problem-Solving
- Relationship Building
- Teamwork and Collaboration
Accomplishments
- RIBO Licensed
- Chartered Insurance Professional Designation (CIP) - in progress
Timeline
Personal Lines Underwriter
Specialty Program Group Canada dba Cansure (a subsidiary of HUB international)
04.2023 - Current
Junior Account Manager
Brokers Trust Insurance Group Inc.
12.2022 - 04.2023
Academic Peer Support Assistant
York University
09.2021 - 04.2022
Part-time Technical Service Representative
Brokers Trust Insurance Group Inc.
05.2019 - 12.2022
Bachelor of Arts - Financial & Business Economics
York University
Diploma - Business Management - Financial Services
Humber College
High School Diploma -
Tran Phu High School For The Gifted
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