Minh Luong Ngo

Highly motivated professional with experience in providing technical assistance to customers and coworkers. Possesses a solid understanding of network infrastructure, software and hardware. Proven ability to work independently and collaboratively as part of a team to ensure customer satisfaction. Highly organized and motivated individual with experience in providing technical support to clients. Expert in identifying and resolving complex technical problems across multiple platforms. Committed to providing excellent customer service and ensuring customer satisfaction. Dedicated professional with experience providing technical support to end users in a corporate environment. Proven track record of resolving complex technical issues quickly and efficiently, while providing excellent customer service. Skilled in troubleshooting hardware and software issues, system maintenance, and network configuration. Adept at training users on new applications and technologies, working with remote users, and staying abreast of new developments in the IT industry.

• Language:

                        Being fluent in communicating by English and Vietnamese 

• Teamwork:

                        Participate in various types of teamwork in both schools 

                        and social organizations. 

                        Being respectful and effective in working with other 

                        team members

• Others:

                        Being capable of handling pressure while working with large 

                        volumes of work; 

                        Being a fast learner with ability to learn and assess the 

                        matters; 

                        Being punctual, reliable, patient, responsible and hard 

                        working; 

                        Being dynamic and eager to learn and discover new 

                        challenge; 

                        Being able to respond to emergencies in accordance with 

                        Toronto 

                        Community Housing policies, procedures, and guidelines;

                        Always follow safety rules and guidelines;