Minh Khang Le
Charlottetown,PEI
Summary
Adept Technician and Seller at YN Tech, I leveraged my strong troubleshooting abilities and exceptional customer service skills to enhance system performance and customer satisfaction. Mastering new technologies swiftly, I excelled in multitasking and organization, significantly improving operational efficiency without compromising quality. My expertise spans from electrical repair to effective customer interaction, demonstrating a versatile skill set in a dynamic environment.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Technician
YN Tech
03.2022 - 09.2024
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
Seller
YN Tech
03.2022 - 09.2024
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Utilized product knowledge to educate customers on features and benefits.
Education
Bachelor In Computer Science - Computer Science
University of Prince Edward Island
Charlottetown, PEBachelor In Computer Science - Computer Science
Royal Melbourne Information Technology
Ho Chi Minh City, Vietnam 2022.10 - 2023.10
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Troubleshooting
- Power Tools and Equipment
- Installation and Repair
- Maintenance and repairs
- Mechanical Knowledge
- Customer interaction
- Heavy Lifting
- Workload Management
- Repair services
- Electrical repair
Languages
English
Professional Working
Vietnamese
Native or Bilingual
French
Elementary
Timeline
Bachelor In Computer Science - Computer Science
Royal Melbourne Information Technology
2022.10 - 2023.10
Technician
YN Tech
03.2022 - 09.2024
Seller
YN Tech
03.2022 - 09.2024
Bachelor In Computer Science - Computer Science
University of Prince Edward Island
Similar Profiles
MUHAMMAD YASYRI ADDINMUHAMMAD YASYRI ADDIN
Site Supervisor at Sri YN EnterpriseSite Supervisor at Sri YN Enterprise
Kavinda RanasingheKavinda Ranasinghe
Branch Manager at Omni tech St Lukes And Omni tech GlenfieldBranch Manager at Omni tech St Lukes And Omni tech Glenfield
VICTOR CLEBERVICTOR CLEBER
Volunteer at Tech Summer Of TechVolunteer at Tech Summer Of Tech