Minh (Jenny) Le
Surrey,BC
Summary
Efficient, strategic planner and proactive manager with three years of experience in warehouse management. Ability to use strong communication and collaboration skills to help teams find their potential and exceed company expectations. Solid history of success in developing and maintaining best practices for successful high- volume fulfillment and supply chain management.
Overview
10
10
years of professional experience
Work History
Operations Manager
Saje Natural Wellness DC
11.2019 - Current
- Planning and maintaining the production schedule to meet the business requirement, increase production capacity to ten thousand units per day during peak.
- Managing inventory to ensure product FIFO, 99% net inventory accuracy.
- Ensure team members meet their target KPI
- Coordinating with other departments within the business on daily operations and providing support when needed
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Control weekly labour schedule.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Warehouse Associate
Arc’teryx Distribution Centre
05.2022 - 10.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Worked safely around moving machinery.
Waitress
Pho Sunrise Vietnamese Restaurant
12.2014 - 11.2019
- Greeted and seated guests promptly in a friendly and professional manner.
- Took orders accurately and efficiently using POS system, ensuring special request and dietary restrictions were communicated to the kitchen.
- Delivered food and beverages promptly while maintaining a high level of quality and presentation.
- Handled payments, processed transactions accurately, and maintained cash register integrity.
- Collaborated with kitchen staff to ensure smooth operations and resolve any guest issues or concerns promptly.
Waitress
Pho Hot Vietnamese Restaurant
05.2014 - 08.2014
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
High School Diploma -
Le Quy Don High School
Hai Phong, Vietnam06.2013
Some College (No Degree) -
Alison
Skills
- Supply Chain Management
- Inventory Management
- Labor Scheduling
- Key Performance Indicators
- Problem-Solving
- Customer Service
- Team Leadership
- First Aid Level 2 (2022 - 2025)
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Limited Working
References
- Apollo Petallano, Distribution Manager, Arc’teryx Equipment, 6046184887
- Damien Peterson, General Manager, Skechers Distribution, damien.peterson@skechers.com, 6043416484
Timeline
Warehouse Associate
Arc’teryx Distribution Centre
05.2022 - 10.2022
Operations Manager
Saje Natural Wellness DC
11.2019 - Current
Waitress
Pho Sunrise Vietnamese Restaurant
12.2014 - 11.2019
Waitress
Pho Hot Vietnamese Restaurant
05.2014 - 08.2014
High School Diploma -
Le Quy Don High School
Some College (No Degree) -
Alison
Similar Profiles
Navroop WanderNavroop Wander
ASSISTANT STORE MANAGER at Saje Natural WellnessASSISTANT STORE MANAGER at Saje Natural Wellness
Emily KhullEmily Khull
Team Leader at Saje Natural WellnessTeam Leader at Saje Natural Wellness
Kelly ChenKelly Chen
Team Member at Saje Natural WellnessTeam Member at Saje Natural Wellness
Ahmad RafaqatAhmad Rafaqat
Front-Line Team Member / Cook at Popeyes Louisiana KitchenFront-Line Team Member / Cook at Popeyes Louisiana Kitchen
Venkat VenkatasubramanianVenkat Venkatasubramanian
Staff Software Engineer at Infoblox CanadaStaff Software Engineer at Infoblox Canada