Seller Consultant
IPO English Academic Centre
- Responded to customers' complaints regarding service and product quality to solve issues.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Utilized product knowledge to educate customers on features and benefits.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
