Minh Anh Ngo
Etobicoke,ON
Summary
Proven server at Sushi Restaurant, adept in guest engagement and upselling, enhancing dining experiences and fostering repeat business. Skilled in cleanliness standards and food safety practices, ensuring sanitary environments. Demonstrated multitasking prowess and exceptional customer service, contributing to a significant increase in customer satisfaction.
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Organized server with experience in fast paced restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Sushi Restaurant
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Quyen
05.2021 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Humber College
Toronto, ON04.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Menu Memorization
- Food safety practices
- Relationship Management
- Food and Beverage Upselling
Languages
English
Professional Working
Certification
Smart Serve - 2023-2028
Timeline
Server
Sushi Restaurant
09.2023 - Current
Server
Quyen
05.2021 - 08.2021
High School Diploma -
Humber College
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