Highly organized and detail-oriented professional seeking an Administrator position. Skilled in managing budgets, training new employees, and building strong relationships with stakeholders
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
The St. Regis Hotel Toronto
Toronto, ON
10.2021 - Current
Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning, and customer service
Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards
Organized special events such as banquets, receptions, weddings, and other social functions to ensure the successful execution of services
Restaurant Manager
Aburi Tora
Toronto, ON
12.2018 - 11.2021
Hired, supervised, and trained staff in customer service, food handling, and safety protocols
Performed walk-throughs to assess the cleanliness and productivity of staff members and completed opening and closing procedures of the restaurant
Demonstrated exceptional communication and interpersonal skills while accurately maintaining a schedule of all team members, effectively scheduling based on business needs, managing leave requests, and availability
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Assistant Marketing Manager
Tax Mechanic
Toronto, ON
01.2016 - 01.2019
Initialized branding materials such as logos, slogans, website design, and social media templates
Created content for promotional materials, including brochures, flyers, and websites.
Evaluated and reported on campaign performance to relevant stakeholders and leadership across the organization.
Collaborated with other departments to coordinate strategic marketing activities.
Private Dining Server
The St. Regis Hotel Toronto
Toronto, ON
03.2013 - 10.2016
Ensured compliance in myself about Forbes five-star standards and consistency of service
Demonstrated genuine hospitality while establishing rapport with guests
Received various five-star reviews and positive guest feedback for exceptional service
Executive Assistant
Camden Global Inc.
Toronto, Ontario
09.2009 - 01.2012
Organized various community-related social events, while working concurrently with the president
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Scheduled and arranged travel and hotel reservations for meetings, conferences, and seminars.
Maintained confidential records and files related to executive operations.
Education
BBA - Hospitality And Tourism Operations Management
Toronto Metropolitan University
04.2016
Hospitality And Tourism Management
Humber College
04-2013
Skills
Staff Training
Time management
Warm and Friendly
Team Player
Service-Oriented
Attention to Detail
Microsoft Office
Coaching and Mentoring
Business Management
Customer Service
Food Inspection
Labor and Food Cost Control
Hiring and Training
Accomplishments
The Hospitality and Tourism Faculty Scholarship
Honor Roll for exemplary grades in High School and Humber College
Certification
Worker health and Safety Awareness, Ministry of Labour Ontario - 2016
Network Assistant Professional Certificate, Cisco - 2009
References
References available upon request.
Timeline
Food and Beverage Manager
The St. Regis Hotel Toronto
10.2021 - Current
Restaurant Manager
Aburi Tora
12.2018 - 11.2021
Assistant Marketing Manager
Tax Mechanic
01.2016 - 01.2019
Private Dining Server
The St. Regis Hotel Toronto
03.2013 - 10.2016
Executive Assistant
Camden Global Inc.
09.2009 - 01.2012
BBA - Hospitality And Tourism Operations Management
Toronto Metropolitan University
Hospitality And Tourism Management
Humber College
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