Minh Quach
Brantford,ON
Summary
Proven track record in enhancing client relationships and team leadership at Ryse Inc., adept in problem-solving and maintaining meticulous attention to detail. Spearheaded initiatives that significantly improved operational efficiency and client satisfaction, leveraging skills in both client engagement and staff development.
Overview
24
24
years of professional experience
Work History
Consultant
Ryse Inc.
01.2020 - 06.2024
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Restaurant Manager
Burrito Brothers
10.2012 - 03.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Forklift Operator
Lumsden Brothers
10.2000 - 05.2010
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
E-Business -
Mohawk College of Applied Arts And Technology
Hamilton, ONBachelor Of Arts -
Wilfrid Laurier University
Brantford, ONSkills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
Timeline
Consultant
Ryse Inc.
01.2020 - 06.2024
Restaurant Manager
Burrito Brothers
10.2012 - 03.2019
Forklift Operator
Lumsden Brothers
10.2000 - 05.2010
E-Business -
Mohawk College of Applied Arts And Technology
Bachelor Of Arts -
Wilfrid Laurier University
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