Minh Phansa
Repentigny,QC
Summary
Experienced server, bartender, and barista seeking a part-time position in a bustling terrace or busy bar. Thrives in fast-paced environments and enjoys the excitement that comes with it. With 10+ years of experience in the restaurant industry, brings a wealth of knowledge and skills to the table, including inventory management and crafting creative cocktails. Adept at multitasking and managing time effectively. Confident in abilities, would be a valuable asset to your team. Additionally, has a passion for mixology and a strong affinity for creating unique cocktails. Excited for the opportunity to contribute to your establishment's success!
Overview
11
11
years of professional experience
Work History
Server
Imadake
Montreal, QC
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bartender
Gonbui
Laval, QC
04.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Sell advisor
Sports expert
Montreal
01.2018 - 01.2019
- Arranging merchandise on shelves according to popularity
- Approaching customers and offering them advice on products to persuade them to buy
- Providing information and other services such as handling returns of merchandise.
Cook
McDonalds
Montréal
01.2016 - 01.2017
- Cook, preparing food served by the company, ensure safety standards, maintain health and sanitation across the work area, clean and ensure cleanliness of all equipments.
Waiter
Madame Ly, Maison Thai, Bateau D'asie, Dara Angkor
Montreal, Repentigny, terrebonne
01.2014 - 01.2017
- Attending customers, supplying them with food and drinks as requested, polishing glasses and silverware, cleaning, preparing appetizers, bus tables, cook, bake.
Education
Jean-Grou
Montréal, QuébecSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Service prioritization
- Suggestive Selling
Languages
English
Native or Bilingual
Vietnamese
Limited Working
French
Native or Bilingual
Awards
- Being able to as a waiter serve multiple full services in a night with minimal help
- Working faster than average employee
- Getting most customers acknowledgement
Timeline
Server
Imadake
10.2023 - Current
Bartender
Gonbui
04.2022 - Current
Sell advisor
Sports expert
01.2018 - 01.2019
Cook
McDonalds
01.2016 - 01.2017
Waiter
Madame Ly, Maison Thai, Bateau D'asie, Dara Angkor
01.2014 - 01.2017
Jean-Grou