Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mingzhao Gong

Halifax,NS

Summary

Highly proactive manager with 3 years of experience in team leadership in multi-unit restaurants. Background includes sales, staff development and training, recruitment, vendor negotiations, management and customer service in fast-paced settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Sushi Jet Halifax & Sushi Jet Bedford
09.2022 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Food Service Supervisor

Sushi Jet Bedford
01.2022 - 08.2022
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
  • Streamlined order processing and improved overall service flow with effective communication between kitchen and front-of-house teams.
  • Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.

Server

Jukai Japanese & Thai
06.2021 - 12.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Kitchen Helper

The Red Asian Fusion
12.2018 - 12.2021
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Education

Bachelor of Science - Statistics

Dalhousie University
Halifax, NS
04.2022

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Shift Management
  • Staff Scheduling
  • Customer loyalty
  • Recruitment
  • Cost controls

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Certification

Food handlers certificate

Timeline

Restaurant Manager

Sushi Jet Halifax & Sushi Jet Bedford
09.2022 - Current

Food Service Supervisor

Sushi Jet Bedford
01.2022 - 08.2022

Server

Jukai Japanese & Thai
06.2021 - 12.2021

Kitchen Helper

The Red Asian Fusion
12.2018 - 12.2021

Bachelor of Science - Statistics

Dalhousie University

Similar Profiles

CREATE PROFILE
Mingzhao Gong