Ming Yui Chung
Kanata
Summary
Enthusiastic about learning and growing in a fast-paced environment while contributing to a team-oriented setting and maintaining a high standard of cleanliness and organization, actively engaged in community involvement projects. Develops essential skills such as teamwork, communication, and problem-solving. Offers excellent interpersonal skills and a genuine interest in the coffee industry. Ready to utilize and further develop communication and customer service skills in Cabatos.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Gong Cha
10.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Earl of March Secondary School
Kanata, Ontario06-2025
High school - English as a Second Language Program
Bell High School
Nepean, Ontario10.2022
Skills
- Research Presentation Skills
- Analytical and problem solving
- Foreign languages
- Effective Communication Skills
- Creativity
- Customer service
- Customer Relationship Understanding
- Friendly and outgoing
- Attention to detail
- Team player
Accomplishments
- Chinese Dance Award in School Dance Festival (2019)
- Resolved product issue through consumer testing.
- Memorized ingredients and recipes for 600+ specialty drinks.
Certification
Food Safety Certification, 05/2024
International and Indigenous Languages Program, 06/2021, 07/2021
International & Indigenous Language Program, 06/2021
Languages
English
Full Professional
Cantonese
Native or Bilingual
Mandarin
Native or Bilingual
French
Elementary
Hobbies and Interests
- Community Involvement
- Learning Languages
- Photography
- Sports
- Art
- Dance
- Music
Timeline
Barista
Gong Cha
10.2023 - Current
High school - English as a Second Language Program
Bell High School
High School Diploma -
Earl of March Secondary School
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