Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Min Greenwood

Whitby,ON

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Strong history of exceptional service in restaurant and customer service establishments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor/Bartender/Server

Duke of Kent
04.2022 - Current
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Oversaw 10+ table section with entire bar including seating, food running and clearing entire section; regularly served 60+ person parties solo
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Ensured order efficiency and accuracy through clear communication with kitchen staff, customers and coworkers.
  • Maintained impeccably clean, attractive and well-stocked bar area
  • Followed alcohol awareness procedures for preventing excessive guest intoxication

Bartender/Server

Toronto Lawn Tennis Club
04.2019 - 04.2022
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Served food and beverages promptly with focused attention to customer needs
  • Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders

Supervisor

Starbucks
11.2018 - 01.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Reduced employee turnover by fostering apositive work environment and providing ongoing feedback to staff members
  • Conducted regular reviews of operations and identified areas for improvement

Education

Diploma in Osteopathic Manual Sciences -

Canadian Academy of Osteopathy
03.2026

Honours Bachelor of Science in Neuroscience, Physiology & Immunology -

University of Toronto
Toronto
06.2021

Skills

  • POS (Silverware)
  • Customer Service
  • Expert Memorization
  • High Volume Dining
  • Cash Handling
  • Reliable and Responsible
  • Strong Multitasking
  • Relationship Building

Certification

  • Smart Serve
  • Basic & Advanced BetterBeer
  • Food Handler

References

References Available Upon Request

Timeline

Supervisor/Bartender/Server

Duke of Kent
04.2022 - Current

Bartender/Server

Toronto Lawn Tennis Club
04.2019 - 04.2022

Supervisor

Starbucks
11.2018 - 01.2021

Diploma in Osteopathic Manual Sciences -

Canadian Academy of Osteopathy

Honours Bachelor of Science in Neuroscience, Physiology & Immunology -

University of Toronto

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Min Greenwood