Mingqi Gao
Langley,BC
Summary
Dedicated undergraduate student interested in developing professional work experience utilizing excellent communication and interpersonal skills. Detail-oreinted and able to learn new concepts quickly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Counselling Mentor
Muhe Psychology Club, UBC
Vancouver, BC
09.2022 - Current
- Provided resources related to mental health awareness including stress management strategies.
- Established meaningful connections between mentors and mentees through weekly zoom meetings.
- Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
Pharmacy Assistant
Enhance Pharmacy
Burnaby, BC
03.2022 - Current
- Assisted pharmacist in daily operations and administrative tasks, such as preparing medications and filling orders.
- Responded to telephone inquiries and provided information about OTC queries, store hours and vaccines.
- Participated in the vaccine registration process, assisting patients in navigating the registration system.
- Able to manage multiple tasks in a fast-paced environment.
Volunteer (Teacher Assistant)
Happy Oak Behavioural Consulting
Vancouver, BC
03.2023 - 05.2023
- Managed children's behavior in classroom by establishing and enforcing rules and procedures.
- Created a positive learning environment by using strategies such as reinforcement, encouragement, and modeling appropriate behaviors.
- Collaborated with the teachers to maintain children's physical, behavioral and social skills through class activities.
Clinical Receptionist
North America Medical Clinic
Burnaby, BC
09.2022 - 02.2023
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Answered 50 calls per shift to assist with customer questions and concerns.
- Communicated with patients with compassion while keeping medical information private.
Cashier/Server
Mr. Gold Gelato
Maple Ridge, BC
05.2021 - 08.2022
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Trained new employees on proper food handling techniques and customer service standards.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Pharmacy Assistant
Gateway Pharmacy
Surrey, BC
05.2021 - 11.2021
- Promoted from volunteer to pharmacy assistant in 3 months.
- Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
Education
Undergraduate in Behavioural Neurosciences -
University of British Columbia
05-2024
Skills
- Team Collaboration
- Peer Counseling
- Emotional Support
- Interpersonal Communication
- Expertise in Words, Powerpoint, Excel
Certification
- Emergency First Aid Certificate, 2023-01-01
- Standard Nasal Naloxone Training Certification by St. John Ambulance, 2022-01-01
Timeline
Volunteer (Teacher Assistant)
Happy Oak Behavioural Consulting
03.2023 - 05.2023
Counselling Mentor
Muhe Psychology Club, UBC
09.2022 - Current
Clinical Receptionist
North America Medical Clinic
09.2022 - 02.2023
Pharmacy Assistant
Enhance Pharmacy
03.2022 - Current
Cashier/Server
Mr. Gold Gelato
05.2021 - 08.2022
Pharmacy Assistant
Gateway Pharmacy
05.2021 - 11.2021
Undergraduate in Behavioural Neurosciences -
University of British Columbia
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