Mingma Lamu Sherpa
Toronto,Ontario
Summary
Dedicated and empathetic Personal Support Worker passionate about helping clients lead fulfilling lives by providing personalized support and care, including helping with activities of daily living, providing companionship and helping with mobility. Strong worth ethic, adaptability and exceptional interpersonal skills. Committed to creating positive rapport with clients and promote independence and quality of life with empathetic and dignified care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Midland Gardens Care Community
Toronto , ON
2024.03 - Current
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Prepared meals according to dietary needs of individuals served.
- Responded promptly to emergency situations involving clients' safety or well-being.
- Followed safe lifting and transferring techniques to transport residents.
- Supported bathing, dressing and personal care needs.
Crew Member
Wendy's
Toronto , ON
2022.10 - 2024.04
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Personal Support Worker
Humber River Hospital
Toronto , Ontario
2024.01 - 2024.03
- Recorded vital signs including temperature, pulse, respiration rate, and blood pressure.
- Assisted patients with daily activities such as bathing, dressing, and grooming.
- Collaborated with interdisciplinary team members to develop care plans for individual patients.
- Monitored changes in patients behavior and reported any concerns to nursing staff.
- Maintained a safe environment for patients by ensuring all equipment is properly stored when not in use.
Team Member
Tim Horton's
Old Toronto , ON
2022.08 - 2022.10
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
Front Desk Officer
Jump KTM
Kathmandu , Nepal
2021.06 - 2022.07
- Managed front desk cash flow and processed credit cards under supervision.
- Developed the best possible solutions and negotiated outcomes in response to guest concerns after conducting research on the problem.
- At the end of the shift, counted cash and other forms of payment to ensure that the accounts were balanced.
- Managed to stay composed and vigilant while resolving problems diplomatically during high-volume shifts.
- Taking messages, setting up appointments, and answering calls to deliver information
Education
Personal Support Worker
Seneca College of Applied Arts And Technology
North York, ON2024-04
Tourism - Travel Operations
Seneca College of Applied Arts And Technology
North York, ON2023-04
Biology
The Times International College
Kathmandu, Nepal2021-12
Skills
- Mobility Assistance
- Clinical Documentation
- Personal Hygiene Assistance
- Meal Planning
- ADL Assistance
- Multitasking and Organization
- Problem-Solving
Certification
- Completion of Personal Support Worker Certificate, April 2024
- Gentle Persuasive Approaches (GPA) in Dementia Care: Supporting Persons with Responsive Behaviors, January 2024
- Certificate of First Aid and CPR ( Level HCP) 2023, F.A.S.T. Rescue
- BLS PROVIDER 2023, Heart and Stroke Foundation of Canada
- Certificate of Completion, WHIMS July 2023
- Worker Health and Safety Awareness, November 2023
- Coping with Grief, January 2024
- Preceptor Resource and Education Program in Long-Term Care (PREP LTC) with CLRI, 2024
- Completion of virtual pre-graduate student placement in LTC with Ontario CLRI, March 2024
Accomplishments
- PSW graduate with Honors, Seneca College 2024
- Honors Graduate Certificate in Tourism - Travel Operations, Seneca College 2023
References
References available upon request.
Timeline
Personal Support Worker
Midland Gardens Care Community
2024.03 - Current
Personal Support Worker
Humber River Hospital
2024.01 - 2024.03
Crew Member
Wendy's
2022.10 - 2024.04
Team Member
Tim Horton's
2022.08 - 2022.10
Front Desk Officer
Jump KTM
2021.06 - 2022.07
Personal Support Worker
Seneca College of Applied Arts And Technology
Tourism - Travel Operations
Seneca College of Applied Arts And Technology
Biology
The Times International College
- Completion of Personal Support Worker Certificate, April 2024
- Gentle Persuasive Approaches (GPA) in Dementia Care: Supporting Persons with Responsive Behaviors, January 2024
- Certificate of First Aid and CPR ( Level HCP) 2023, F.A.S.T. Rescue
- BLS PROVIDER 2023, Heart and Stroke Foundation of Canada
- Certificate of Completion, WHIMS July 2023
- Worker Health and Safety Awareness, November 2023
- Coping with Grief, January 2024
- Preceptor Resource and Education Program in Long-Term Care (PREP LTC) with CLRI, 2024
- Completion of virtual pre-graduate student placement in LTC with Ontario CLRI, March 2024
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