Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Mingi Kim

Calgary

Summary

Recent graduate with substantial knowledge in Hospitality Management and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

3
3
years of professional experience

Work History

Sales Associate

Treehouse Toys
03.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Server/Cashier

KOKORO Katsu
09.2024 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server (College Internship)

Hansang Korean Cuisine
05.2024 - 07.2024
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server/Cashier (College Internship)

AMBIENT: Cafe | Cocktail Bar
05.2024 - 06.2024
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

English Teacher

Engleader
07.2022 - 06.2023
  • Developed innovative lesson plans to engage students in English language learning.
  • Prepared and implemented lesson plans covering required course topics.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Improved classroom management by implementing consistent routines and clear expectations for behavior.

Education

Diploma - Tourism And Hospitality Management

Southern Alberta Institute of Technology (SAIT)
Calgary, AB
09-2024

Graduate Certificate - Academic English

English School of Canada
Toronto, ON
08-2020

High School Diploma -

Jerome High School
United States, Idaho
05-2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Hospitality service expertise
  • Food safety understanding
  • Team collaboration
  • Problem-solving skills

Languages

English
Full Professional
Korean
Native or Bilingual

Accomplishments

  • Military Service in Korea duration from May 2021- March 2023
  • AGLC Proserve Certification
  • Collaborated with team of three individuals in the development of a Sustainability Plan
  • Documented a Entrepreneur Interview of a individual who worked professionally in the restaurant and Hotel industry
  • Designed and conducted a well-received professional development curriculum for Engleader Academic Institution for students in July 2022

Timeline

Sales Associate

Treehouse Toys
03.2025 - Current

Server/Cashier

KOKORO Katsu
09.2024 - 04.2025

Server (College Internship)

Hansang Korean Cuisine
05.2024 - 07.2024

Server/Cashier (College Internship)

AMBIENT: Cafe | Cocktail Bar
05.2024 - 06.2024

English Teacher

Engleader
07.2022 - 06.2023

Diploma - Tourism And Hospitality Management

Southern Alberta Institute of Technology (SAIT)

Graduate Certificate - Academic English

English School of Canada

High School Diploma -

Jerome High School

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Mingi Kim