Ming Fung Yip
North York
Summary
Dedicated technical solutionist with over 5 years of experience delivering exceptional customer service in the network security industry. Proven ability to thrive in fast-paced environments while maintaining keen attention to detail and a systematic approach to documenting various types of work. Skilled in problem-solving and adept at managing order fulfillment through efficient day-to-day operations. Committed to leveraging expertise to drive success and enhance client satisfaction in every engagement.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Warehouse Operator
TP-Link Canada
03.2025 - Current
- Leveraged a transitional period to gain local market insights, and developed strong local professional communication skills while transitioning back into the Canadian IT sector.
- Team Player and Collaboration: Coordinated with cross-functional teams to implement and maintain warehouse operation, communicating with colleague to address needs.
Technical Consultant
Edvance Technology (Hong Kong) Limited
06.2021 - 08.2024
- Technical Trainer & partner enablement (Fortinet HK): Authorized to lead high-impact FortiOS Workshops for Hong Kong and Mongolia partners; delivered advanced hands-on technical training on SD-WAN, ZTNA, and Security Fabric integration to over 50 engineers.
- Authored detailed Migration Playbooks and Contingency Frameworks: defined granular rollback checkpoints, resource allocation (RACI), and technical fallback procedures to ensure zero operational disruption.
- Utilized Microsoft Project to architect comprehensive Project Schedules: engineered Critical Path Models and multi-phase milestones to ensure transparency and accountability from Initial Discovery to Final Sign-off.
- Leaded the project lifecycle: Directed the technical bid process by performing rigorous RFP compliance mapping and authoring comprehensive Scopes of Work (SOW). Orchestrated the projeclifecycle from initial Kick-off through to User Acceptance Testing (UAT), ensuring all deployed solutions met strict performance and security benchmarks.
Education
Bachelor of Science (Honours) - Applied Sciences
The Hong Kong Polytechnic University
Hong Kong01.2018
Associate in Business - Hospitality Administration/Management
HKCC, The Hong Kong Polytechnic University
Hong Kong01.2016
Skills
- Experienced in Fortinet products: Skilled in FortiGate, from delivering PoC, implementing projects, to becoming a vendor’s workshop trainer for partners in Hong Kong and Mongolia Certified with NSE7 certificate
- Network Visibility & Profiling: Experienced in FortiNAC and FortiSOAR to implement automated playbooks for detecting malicious activities
- Networking & computer skills specialist: Experienced in configuring and troubleshooting enterprise grade network appliances configuration with Wireshark Also excels in postman for testing API calls, MobaXterm for SSH communication, TFTP for system upgrade, and other applications eg EVE-NG, etc
- Customer satisfaction: Skilled in handling customer requests during projects delivery and support requests, able to resolve conflicts as a mediator
- Technical Authoring: Expert in technical authoring across the full Project Implementation Lifecycle, ensuring seamless transitions from Pre-Sales Validation (PoC) to Final Handover (Sign-off)
- Experience with OSPF configurations
- 8021x implementation experience
- Security architecture design
- Project management
- Upgrade path design
Accomplishments
- Orchestrated a high-concurrency FortiGate Firewall migration for Huatai Finance (Bloomberg ecosystem), managing a complex architectural cutover with zero impact on mission-critical trading traffic and strictly limited maintenance windows.
- Managed a multi-phase hardware refresh for CITIC Telecom HK, executing a granular VDOM-by-VDOM migration of legacy FortiGate clusters to next-generation models. Conducted rigorous throughput analysis and stress-test validation against FortiOS release notes to ensure 100% architectural compatibility and performance stability.
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Certification
- Fortinet NSE 7 - SD-WAN 7.0
- Fortinet NSE 7 - OT Security 6.4
Timeline
Warehouse Operator
TP-Link Canada
03.2025 - Current
Technical Consultant
Edvance Technology (Hong Kong) Limited
06.2021 - 08.2024
Associate in Business - Hospitality Administration/Management
HKCC, The Hong Kong Polytechnic University
Bachelor of Science (Honours) - Applied Sciences
The Hong Kong Polytechnic University