Mingbo Lin
Chino Hills
Summary
Professional in gaming industry with thorough understanding of casino floor management and regulatory compliance. Capable of optimizing team performance and resolving guest concerns effectively. Proven ability to collaborate with staff and adapt to dynamic environments, enhancing overall operational efficiency and guest satisfaction.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Professional with solid background in gaming operations, adept at ensuring smooth and fair gameplay. Strong focus on team collaboration and adapting to changing needs to achieve results. Skilled in customer service, conflict resolution, and maintaining compliance with gaming regulations. Reliable and flexible, consistently delivering high-standard performance.
Experienced with managing gaming tables in fast-paced casino environment. Utilizes strong interpersonal skills to foster positive player experience and maintain compliance with gaming regulations. Track record of efficiency in handling transactions and resolving conflicts swiftly and fairly.
Skilled Dealer with natural talents in collecting losing bets, paying winning bets and collecting commission based on various games. Adept at resolving guest complaints, verbalizing game instructions to players and performing accurate chip and cash transactions. Detail-oriented, friendly, and committed to creating an atmosphere of hospitality.
Overview
11
11
years of professional experience
Work History
Cal Game Dealer / Floorman
Commerce Casino
09.2014 - 12.2025
- Conducted gaming operations ensuring compliance with regulations and maintaining a fair play environment.
- Managed multiple tables, efficiently dealing cards while providing excellent customer service.
- Monitored player behavior and table dynamics to identify and address potential issues proactively.
- Resolved disputes between players and staff effectively, maintaining casino reputation for fairness and integrity.
- Maintained fast, smooth game pace by efficiently handling chips, money, and cards.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Adhered to company and game policies as well as state and federal regulations.
- Monitored gaming tables closely, identifying potential issues or disputes and resolving them promptly to uphold casino standards.
- Educated players about game rules as needed, clarifying any ambiguities or misunderstandings in an approachable manner.
- Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.
- Ensured accurate financial transactions by adhering to strict cash handling policies and maintaining meticulous records.
- Implemented security measures during gameplay, deterring instances of cheating or fraud while preserving the integrity of the games offered.
- Inspected table games and equipment to confirm proper function.
Education
High School Diploma -
Belmont High School
Los Angeles, CA06-2005
Skills
- Quick thinking
- Memory retention
- Strong hand-eye coordination
- Dependability
- Payout calculations
- Game rules
- Card shuffling
- Excellent customer service
- Stress tolerance
- Game management
- Teamwork
- Problem-solving
- Team collaboration
- Gameplay monitoring
- Identify cheating
- Guest service
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Cal Game Dealer / Floorman
Commerce Casino
09.2014 - 12.2025
High School Diploma -
Belmont High School