Summary
Overview
Work History
Education
Skills
Timeline
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MINERVA GAMINO

Chula Vista,CA

Summary

Strong ability to work and communicate clearly and effectively. To secure a challenging position in a reputable organization to expand learnings, knowledge, and skills.

Overview

17
17
years of professional experience

Work History

Billing Liaison/Authorization Specialist/ Insurance Eligibility Specialist

Cardiovascular Institute of San Diego
03.2018 - Current
  • Requested, tracked and obtained pre-authorization for cardiology testing prior to services being rendered
  • Work in collaboration with the medical sites to obtain any additional clinical documentation that can be forwarded to insurance carrier
  • Communicate authorization denials with office physicians and patients
  • Provide direct support to Referral Coordinators
  • Maintained a level of productivity suitable for the department
  • Review and validate accuracy of office and hospital charges for physicians including dates of service, services provided, and location
  • Contact insurance carries via telephone or web portals to verify patients insurance eligibility
  • Update insurance information for existing patients
  • Assist patients with billing questions and concerns
  • Verify and collect patient copays or balances
  • Work as a liaison between patients and insurance companies

Administrative Assistant

San Diego General & Vascular Surgeons Medical Group, Inc.
12.2017 - 03.2018
  • Assisted office manager
  • Performed basic book keeping
  • Arranged weekly staff meetings
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Supported the Office Manager and office staff with daily administrative tasks

Customer Support Specialists

AltheaDx
12.2016 - 11.2017
  • Support sale representatives out in the field
  • Order supplies for sale representatives
  • Assist with maintaining laboratory inventory equipment

Cashier

San Diego Gas and Car Wash
11.2011 - 02.2013
  • Checked and ensured that gas dispenser is operating well and in good condition
  • Collected money for gas, oil, and other purchases

Courtesy Clerk/Cashier/Barista

Ralphs Grocery Store
05.2008 - 11.2011
  • Greeted customers and provided assistance with their purchases
  • Maintained clean store front to maximum positive experience for customer as they shopped
  • Open registers and prepped workspace before each shift
  • Created drinks and teas

Education

Medical Administrative Program

Pima Medical Institute
San Diego, CA
01.2017

Medical Terminology, Career Technical Education Program

01.2011

Skills

  • Fluent Spanish speaker
  • Ability to work in a fast paces environment and maintain sense of urgency
  • Computer Software Proficiency: Word/Excel/Power Point
  • Insurance Verifications/ Electronic Health Records
  • Trustworthy, accurate and accountable
  • Self motivated
  • Cash handling and Customer Service experience
  • Pediatric Experience
  • Experience receiving calls / answering customer questions / handling complaints/ finding resolutions
  • Ability to multi task
  • Billing and Coding (ICD-10)
  • Strong inbound and outbound telephone skills and etiquette
  • Conflict resolution
  • Electronic Medical Records System
  • Data entry

Timeline

Billing Liaison/Authorization Specialist/ Insurance Eligibility Specialist

Cardiovascular Institute of San Diego
03.2018 - Current

Administrative Assistant

San Diego General & Vascular Surgeons Medical Group, Inc.
12.2017 - 03.2018

Customer Support Specialists

AltheaDx
12.2016 - 11.2017

Cashier

San Diego Gas and Car Wash
11.2011 - 02.2013

Courtesy Clerk/Cashier/Barista

Ralphs Grocery Store
05.2008 - 11.2011

Medical Terminology, Career Technical Education Program

Medical Administrative Program

Pima Medical Institute

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MINERVA GAMINO