Summary
Overview
Work History
Education
Skills
Timeline
Generic

Minerva Cruz

Colton

Summary

Dynamic Team Lead at FedEx Freight with expertise in quality control and employee engagement. Proven ability to enhance team performance through strategic problem-solving and fostering an inclusive culture. Skilled in dispatch operations and certified in dockwork, driving operational excellence while promoting diversity and collaboration among team members.

Overview

4
4
years of professional experience

Work History

Team Lead

Fedex Freight
07.2024 - Current
  • Contribute to successful quality control initiatives and implement new strategies to improve employee work.
  • Monitored team operations and workflow during busy periods, making adjustments to improve pace.
  • Helped mitigate and resolve issues y analyzing situations and implementing appropriate solutions

  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Coordinate with other departments to streamline processes.

Team Lead

FedEx Freight
12.2020 - 07.2024

Education

Diploma -

Victor Valley High School
Victorville, CA
06.2011

Skills

  • Certified Dockworker
  • Certified Mentor
  • Certified Hostler
  • Back row/ Yard Check
  • Will Call
  • Inbound/ Hub experience
  • Diversity and Inclusion
  • Business Risk Review
  • Dispatch experience

Timeline

Team Lead

Fedex Freight
07.2024 - Current

Team Lead

FedEx Freight
12.2020 - 07.2024

Diploma -

Victor Valley High School

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Minerva Cruz