Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

MINELLE SMITH

Concord,Canada

Summary

Accomplished Receptionist and Accounts Payable Administrator within diverse industries, adept in managing high-volume invoice processing and enhancing customer relations. Demonstrated expertise in time management, multitasking and strategic thinking, significantly improving financial reporting accuracy. Excelled in fostering positive customer experiences, showcasing meticulous organization and proactive problem-solving skills.

Overview

7
7
years of professional experience

Work History

Receptionist/Accounts Payable Admin.

Clearway Construction Group
Maple
11.2019 - 01.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Handled high-volume invoice processing efficiently and accurately, with minimal supervision
  • Maintained accurate records of payments, credits, and other transactions.
  • Reconciled discrepancies between vendor statements and internal accounts payable reports.
  • Performed data entry into accounting system to ensure accuracy of financial reporting.
  • Assisted in the preparation of month-end closing activities related to accounts payable transactions.
  • Responded promptly to internal customer inquiries about payment status and account balances.
  • Ensured compliance with company policies and procedures relating to accounts payable processes.
  • Maintained organized filing systems for both paper and electronic documents.

Sales Receptionist

Mercedes Benz Canada
Toronto
12.2015 - 06.2018
  • Greeted customers upon arrival to build positive relationships, and answered questions regarding vehicles.
  • Responded to inquiries from potential customers via email and telephone.
  • Processed paperwork associated with sales transactions such as invoices, titles, registrations and finance agreements.
  • Provided feedback on customer experiences with dealership personnel during sales process in order to improve future interactions.
  • Participated in promotional events such as auto shows or open houses in order to increase brand awareness.
  • Arranged transportation for purchased vehicles from dealership lot to customer's home address when required.
  • Supported sales team members to drive growth and development.

Education

Business Management Diploma Program -

11.2024

Associate Degree - Business Administration

Sir Arthur Lewis Community College
01-2019

Skills

  • Multi-line phone system operation
  • Office equipment operations
  • Administrative Duties
  • Filing/Data Entry
  • Mail handling
  • Office Procedures/Reception desk management
  • Customer and Client relations
  • Office supply and inventory control
  • Critical and Strategic Thinking
  • Complaint Handling & Resolution
  • Payments/Billing/Receipts
  • QuickBooks/Payroll
  • Scheduling
  • Meticulous and organized
  • Data inputting and management

Websites

Languages

English
Full Professional

Timeline

Receptionist/Accounts Payable Admin.

Clearway Construction Group
11.2019 - 01.2023

Sales Receptionist

Mercedes Benz Canada
12.2015 - 06.2018

Business Management Diploma Program -

Associate Degree - Business Administration

Sir Arthur Lewis Community College

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MINELLE SMITH