Mindy Stanley
Pickering,ON
Summary
Highly organized and detailed-oriented worker, with a drive to exceed expectations. Ability to analyze data and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success and organization.
Overview
17
17
years of professional experience
Work History
Specialist – Learning Operations
BMO Financial Group – Institute for Learning
2011.01 - Current
- Manage facilities schedules and coordinated logistics for all training courses while ensuring profitable.
- Continuous review of facilitator schedules to optimize the utilization of facilitators while minimizing cost. Included completing an analysis of current Facilitator and physical space availability
- Liaises with the IFL’s Hospitality partners and Conference Services to coordinate standards, ensure accurate revenue and room block bookings, and consistency for each course
- Assisted the Project lead in creating process documentation and delivered Training sessions for Program Delivery and Scheduling Team
- Coordination of facilities, logistics and facilitators to meet learning requirements
- Created and update monthly dashboard by making recommendation to increase the overall efficiency with the team
- Lead the implementation of new Operational Tool – Training Orchestra to assist with the scheduling of all training by utilizing the facilitation and Resource Pool, while collaborating with stakeholders to ensue successful design, development and execution in accordance with our guidelines and standards
- Lead the integration of our Training Orchestra and Learning Management Systems to provide a seamless synchronization between the two systems
- Created all testing scenarios for implementation and synchronization of Training Orchestra and Learning Management System (Workday) to ensure systems meet companies requirements
- Eliminated redundant process, ineffective procedures and influence changes to streamline and reduce risk.
Team Leader, Program & Planning Management
EDWARD JONES, Mississauga
2007.01 - 2011.01
- Hire, train, and coach Logistics team members to ensure accurate completion of work as well as development and career planning Accountable for budgetary planning and cost projection
- Act as a subject matter expert in this area Source and act as liaison with outside vendors (caterers, hotel, printers etc.) to ensure departmental needs are met within budget and monitoring quality assurance Accountable for ensuring training classes are scheduled and ready
- This includes classroom scheduling, supply ordering, travel and food arrangements have been made, local transportation has been arranged as well as special dietary and accommodation needs Coordinate facilities, logistics and Facilitators to meet learning needs and ensure a positive learner experience Managed Learning Management System (LMS – Virtual Lead Training) to ensure Financial Advisor registration, Creation and assignment of Learning Plans and accurate reporting Implemented new procedures and policies which resulted in a net cost savings of $250,000.
Education
Legal Secretary Diploma -
Retter Business College
Skills
- Strong organizational and administrative skills
- Excellent Problem Solver
- Analytical Thinker
- Strong interpersonal skills and able to build strong relationships with internal customers and external vendors
- Adaptability
- Resource Allocation
- Documentation Management
- Team Collaboration
- Relationship Building
- Analytical Thinking
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
- Logistics Coordination
- Organizational Skills
- Task Prioritization
- Process Analysis
References
Upon request
Timeline
Specialist – Learning Operations
BMO Financial Group – Institute for Learning
2011.01 - Current
Team Leader, Program & Planning Management
EDWARD JONES, Mississauga
2007.01 - 2011.01
Legal Secretary Diploma -
Retter Business College
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