Mindy Alberto

Provided exceptional customer service in a high-volume, fast-paced, and regulated retail environment, consistently upholding LCBO’s standards of responsible service, and product knowledge. Assisted customers in selecting appropriate products based on their preferences, special occasions, or dietary needs, offering informed recommendations on wines, spirits, and beer. Ensured compliance with Ontario alcohol laws and LCBO policies, including age verification and refusal of service when appropriate. Accurately processed cash, debit, and credit transactions using POS systems, while maintaining accountability for daily cash reconciliation and register balancing. Resolved customer inquiries, concerns, and complaints with professionalism and empathy, escalating complex issues to management when necessary.

Experienced professional at Jk Carpentry specializing in the preparation and standardization of detailed quotes for carpentry projects. Skilled in evaluating project scope and costs to produce accurate, competitive estimates that align with business objectives. Committed to supporting project success and client satisfaction through precise documentation, timely communication, and adherence to quality standards that reflect JK Carpentry’s commitment to excellence. Responsible for designing and implementing efficient quoting templates that optimize processes and ensure consistency. Dedicated to supporting project success and client satisfaction through precise documentation and clear communication, reflecting Jk Carpentry’s commitment to quality and excellence.