Mindah Brouillard
St-Eugene,ON
Summary
Industrious Bartender/Server with broad experience in variety of bars and restaurants. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Taproom Associate
Beau`s All Natural Brewery
03.2024 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
- Welcomed guests and provided them with a warm and engaging experience as they explore our taproom.
- Maintained a clean and organized taproom environment, including bar areas and seating spaces.
Bartender/Manager
Vermont Pub and Brewery
05.2018 - 04.2023
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
- Poured wine, beer and cocktails for patrons.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Server/Bartender
Bridgewater Bistro
06.2015 - 03.2018
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Took orders from customers accurately and in a timely manner.
Skills
- Complaint Handling
- Bartending Expertise
- Customer Engagement
- Policy Enforcement
- Workplace Safety
- Basic Accounting
- Food Running
- Service-Oriented Mindset
- Excellent Judgment
- Food Service
- Complex Problem-Solving
- Point of Sale Systems
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Certification
- Smart Serve certified
- Ontario Food Handler Certificate
- First Aid and CPR certified
References
References available upon request.
Timeline
Taproom Associate
Beau`s All Natural Brewery
03.2024 - Current
Bartender/Manager
Vermont Pub and Brewery
05.2018 - 04.2023
Server/Bartender
Bridgewater Bistro
06.2015 - 03.2018