Minda Ilunga
Toronto,ON
Summary
Dedicated and compassionate professional with experience in housekeeping and laundry services within retirement and community homes. Passionate about working with the elderly, fostering meaningful connections, and creating clean, safe, and comfortable living environments. Adept at managing time, respecting resident preferences, and ensuring proper sanitation practices, particularly during outbreaks. Committed to learning from each role, gaining insights into personal support work, and preparing for a future career as a PSW. Enthusiastic about contributing to elderly care, understanding their unique needs, and embracing every opportunity to enhance their quality of life.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeping Aid/Laundry Attendant
Sienna senior living
Toronto, ON, ON
09.2024 - Current
- Complied with corporate and department standards and regulations to encourage safe and efficient operations.
- Hung garments on stretch frames to dry.
- Maintain organized work areas and adhere to infection control protocols.
- Sort and separate laundry items such as clothing, linens, and bed sheets, using appropriate chemicals and procedures to remove stains and sanitize items.
- Respect resident preferences regarding room access and schedule cleaning accordingly.
- Perform thorough cleaning and disinfection of resident rooms, washrooms, and common areas, ensuring high hygiene standards, especially during outbreaks.
Heavy Duty Cleaner
Dexterra Airport
Toronto, ON
02.2024 - 06.2024
- Cleaned and maintained various areas of Airport, including terminals, restrooms, lounges, and other public spaces.
- Swept, mopped, vacuumed, and emptied trash bins.
- Ensured all areas were tidy and presentable to passengers and staff.
- Paid attention to detail and worked efficiently in fast-paced environment.
- Used time management and efficient cleaning methods to meet deadlines.
- Kept outdoor areas clean and inviting by sweeping walkways, removing trash, and maintaining landscaping features when necessary.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Housekeeping Attendant
Royal Canadian Yacht Club
Toronto, ON
05.2023 - 11.2023
- Removed and disposed of trash appropriately.
- Completed cleaning duties on time and according to schedule.
- Met guest needs by delivering requested items and cleaning up spills.
- Cleaned elevators, glass, and planters in public areas such as The lobby, pool, and public restrooms.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Managed the laundry facility efficiently, ensuring prompt delivery of clean linens to guest rooms and common areas.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors.
- Ran special errands, including retrieving dry cleaning and making requested purchases..
Cashier
McDonald's
Toronto, ON
03.2018 - 09.2020
- Engaged customers in pleasant conversation while completing cash register transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Kept clean, organized, and well-stocked checkout areas
- Issued refunds and credits to customers and documented reasons.
- Accepted person-to-person or business checks and returned cash to customers.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
Education
HIGH SCHOOL DIPLOMA -
Monsignor Fraser College
Toronto, ON09.2019
Skills
- Laundry equipment maintenance
- Health and Safety Awareness
- Confidentiality and Respect
- Organization
- Problem-solving
- Teamwork
- Customer service
- Attention to the detail
- Time management
- Adaptability
Certification
- ServSafe Food Handler's Certification
- First Aid Certification
Timeline
Housekeeping Aid/Laundry Attendant
Sienna senior living
09.2024 - Current
Heavy Duty Cleaner
Dexterra Airport
02.2024 - 06.2024
Housekeeping Attendant
Royal Canadian Yacht Club
05.2023 - 11.2023
Cashier
McDonald's
03.2018 - 09.2020
HIGH SCHOOL DIPLOMA -
Monsignor Fraser College