Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Minaxi Devi

Niagara Falls,ON

Summary

Proven leader in the hospitality and food service industry, with a track record of enhancing customer satisfaction and streamlining operations at Sorrento Bakery. Skilled in food safety and sanitation, and a master at fostering team collaboration. Achieved a significant increase in product sales through innovative display and management techniques. Excel at customer service and team development.

Overview

3
3
years of professional experience

Work History

Baker

Sorrento Bakery
02.2024 - Current

1. Assist in sales of baked goods and products being present in a baked goods merchandise section

2. Answer questions to customers that relate to the process of baking products to ensure the highest standards have been met and are communicated to customers when requested

3. Follow set standards learnt through our comprehensive training videos, and/or one-on-one training that creates presentations for our muffins, donuts, cookies, other sweet goods, etc.

4. Create weekly requisition in regards to purchasing baking supplies for the bakery

5. Keep track of minimum pars of baked product inventories at the bakery that dictates ordering baked products regularly

6. Assist in receiving baked products including storage of baked products for the bakery

7. Regularly test all temperatures, hardness, and softness for all baked products to ensure that set standards are benchmarked. This check and balance is part of a random inspection conducted by our baker

8. Create a matrix of raw materials to ensure the correct quantity of baked and other sweet goods products are made available at the bakery for sale each day

9. Be prepared to bake products in bulk, and get them ready for pick up for events and special occasions in town or for regular customers

10. Create/manage a decorative baking products display that triggers an increase in the sale of baked products

11. Provide training to newly hired bakers at the bakery and shadow their work for the first few weeks

Front Desk Supervisor

Econo Lodge Hotel
04.2022 - 02.2024

1. Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.

2. Coordinate, assign and review the work of hotel, motel and other accommodation services clerks, casino workers, reservation clerks and other travel and accommodations workers not elsewhere classified

3. Establish work schedules and procedures and coordinate activities with other work units or departments

4. Resolve work-related problems and prepare and submit progress and other reports

5. Hire and train staff in job duties, safety procedures and company policies

6. Requisition supplies and materials

Food Service Supervisor

Tim Hortons
08.2021 - 04.2023

1. Estimate and order the ingredients and supplies needed for meal preparation. Oversee, plan, and coordinate the work of the employees who make, portion, and serve food.
2. Prepare meal order summaries for the chef by demands from dietitians, hospital patients, or other clients.
3. Create strategies for adhering to work schedules.
4. Keep track of all sales, repairs, inventory, and waste.
5. Instruction in job responsibilities, sanitation, and safety protocols
6. Oversee the assembly of normal and special diet trays and ensure that food trolleys are delivered to hospital patients.
7. Make sure the food and service fulfill the requirements for quality control.
8. May take part in hiring food service personnel and help with creating policies, guidelines, and financial plans.
9. May decide on cafeteria meals and estimate labour and food expenditures.

Education

High School Diploma -

Niagara College, ON-THE-LAKE Campus
Niagara-on-the-Lake, ON
04.2021

S.B.S. Public School
Talwandi Rai
03.2018

Skills

  • Team Player
  • Customer Service
  • Active listener
  • Food safety and sanitation
  • Food Safety
  • Management

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Baker

Sorrento Bakery
02.2024 - Current

Front Desk Supervisor

Econo Lodge Hotel
04.2022 - 02.2024

Food Service Supervisor

Tim Hortons
08.2021 - 04.2023

High School Diploma -

Niagara College, ON-THE-LAKE Campus

S.B.S. Public School
Minaxi Devi