Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Minaldeep Kaur

Langley,BC

Summary

Dynamic professional with experience as a Pharmacy Assistant at Pharmasave, adept in competitor research and customer relationship management. Proven ability to enhance customer satisfaction through effective communication and conflict resolution strategies. Skilled in Kroll software, ensuring accurate prescription management and inventory control. Committed to delivering exceptional service and support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Chem Lab Technician

UBCO
Kelowna, BC
09.2024 - 04.2025
  • Prepared samples for analysis and ensured proper storage conditions.
  • Conducted experiments using laboratory equipment and maintained accurate records.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Documented all experimental procedures and results in an organized manner for future reference.

Senior Research Assistant

UBCO
Kelowna, BC
09.2024 - 12.2024
  • Analyzed completed work of research students, providing constructive feedback to strengthen skills.
  • Managed project prioritization based on mentor guidance to ensure timely completion of research objectives.
  • Designed and executed experiments as part of collaborative research projects.
  • Assisted in data collection and analysis for various studies.

Sales Representative

Home depot
Kelowna, BC
02.2021 - 03.2024
  • Addressed customer inquiries regarding sizing, accessories, and merchandise care.
  • Cultivated strong relationships with customers to enhance loyalty and satisfaction.
  • Maintained organized racks and shelves to boost store aesthetics and encourage sales.
  • Administered returns, exchanges, and refunds per store policy guidelines.

Pharmacy Assistant

Pharmasave
Kelowna, BC
04.2023 - 09.2023
  • Accurately counted and labeled prescriptions, ensuring correct itemization and quantities.
  • Updated computer system with current customer data, payment details, and inventory records.
  • Prepared packaging and labels for prescriptions, verifying dosage accuracy and side effects.
  • Demonstrated proficiency in Kroll software for effective pharmacy management.

Education

Bachelor of Science - psychology/biology

University of British Columbia
Kelowna, BC
04-2025

Certificate - Human Service Worker

Okanagan College
Kelowna, BC
04.2025

High School Diploma -

Princess Margaret Secondary School
Surrey, BC
06-2020

Skills

  • Competitor research
  • Product merchandising and distribution
  • Customer relationship management
  • Microsoft Office proficiency
  • First Aid and CPR certification
  • Conflict resolution strategies
  • Contract management expertise
  • Effective communication skills

Certification

  • Certified as Standard first aid & CPR LEVEL-C from Canadian Red Cross-2023-2026
  • Food Safe Level 1
  • WHMIS
  • Class 5 driving license
  • Medical Terminology

Timeline

Chem Lab Technician

UBCO
09.2024 - 04.2025

Senior Research Assistant

UBCO
09.2024 - 12.2024

Pharmacy Assistant

Pharmasave
04.2023 - 09.2023

Sales Representative

Home depot
02.2021 - 03.2024

Bachelor of Science - psychology/biology

University of British Columbia

Certificate - Human Service Worker

Okanagan College

High School Diploma -

Princess Margaret Secondary School

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Minaldeep Kaur