Proactive Hotel Waiter with extensive experience in maintaining clean, organized table settings and streamlining order-taking processes. Demonstrates strong skills in guest service, problem-solving, and organizational abilities. Known for efficiently addressing customer concerns and enhancing customer satisfaction with a welcoming attitude.
Experienced in operating POS systems, taking orders, managing tables and maintaining smooth customer flows in fast-paced course restaurants. Familiar with training new staff how to complete work quickly.
Overview
3
3
years of professional experience
Work History
Hotel Waiter
Grand Hyatt Hotel
01.2022 - 01.2024
Waiter - Teppan restaurant
Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
Addressed customer concerns promptly and professionally, resolving issues effectively to maintain positive relationships with patrons.
Produced food and drink products adhering to company quality and quantity standards.
Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
Hotel Waiter
Hilton Hotel
07.2021 - 08.2021
Practical training - kids club
Monitored all activities to maintain maximum level of safety.
Organized and stored toys and art materials to restore order in activity areas.
Maintained a clean and organized café environment, adhering to health and safety regulations.
Produced food and drink products adhering to company quality and quantity standards.