Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mina Polus

Windsor

Summary

Highly experienced, known for exemplary team building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

5
5
years of professional experience

Work History

Waitress Supervisor

Spago Restaurant
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Store Manager

Guess
09.2018 - 12.2023


  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Constitute Member of ORAT for IRCC

ORAT
05.2022 - 06.2022
  • Conducted thorough code reviews to maintain coding standards and best practices across projects, ensuring consistency and high-quality output.
  • Collaborated with cross-functional teams for successful product launches, ensuring seamless integration of new features.

Education

Bachelor of Arts - Paralegal

St.Clair College
Ontario, Canada
09.2023

Bachelor - Architecture Studies

St.clair College
Windsor, ON
09.2019

Diploma - High School

Catholic Central High School
Windsor, ON
04.2016

Skills

  • POS System Operations
  • Selling Techniques
  • Teamwork and Collaboration
  • Time Management
  • Complaint Handling
  • Floor Plan Designs
  • Retail Loss Prevention
  • Student Engagement
  • Instructional Leadership
  • Ethical Leadership

Languages

Arabic
Proficient
C2
Turkish
Limited Working
A1
English
Proficient
C2

Timeline

Constitute Member of ORAT for IRCC

ORAT
05.2022 - 06.2022

Store Manager

Guess
09.2018 - 12.2023

Waitress Supervisor

Spago Restaurant

Bachelor of Arts - Paralegal

St.Clair College

Bachelor - Architecture Studies

St.clair College

Diploma - High School

Catholic Central High School
Mina Polus