Mina Matta
Milton,ON
Summary
A versatile professional with expertise in project management, problem-solving, and collaboration. Brings a fresh perspective and strong commitment to quality and success. Recognized for delivering effective solutions through adaptability and a proactive approach.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Technical & Infrastructure Support
Gore Mutual Insurance
07.2021 - Current
- Migration of on-prem infrastructure to Cloud, ASR, architecting Data transit, secure IAM profile
- Decommission of Legacy Apps, Transition to O365 TEAM telephony, Sharepoint, Exchange Online
- Automated the deployment of 40+ new application versions by creating a DevOps pipeline using Azure Automation, PowerShell, IAC
- Leading staff towards Cloud native path, Jira, Confluence, and Epics for tracking projects
Systems Administrator
Orlando Corporation
07.2019 - 06.2021
- Design and configure Network & Data security including Anti-Ransomware, Anti-Bot, Threat Emulation, Media Encryption, AV, and DR site-to-site Data Replica & Recovery
- Configure VDI including WDM / Broker / Composer / Horizon / ESXi / VCenter / SAN / VPN blades
IT Project Manager
ITHRA Technologies
01.2017 - 03.2019
- Projects included corporate acquisitions leading to AD integration, Office 365 setup, Azure ADConnect
- Meeting with clients to assess and evaluate current infrastructure, create scope of work for best practices of upgrades & scalability, propose Cloud Deployment and Infrastructure Hybrid Models
IT Infrastructure Specialist
PCM Technologies
04.2014 - 10.2016
- Responsible for all IT infrastructure systems including Networking, Servers, PCs, VoIP, CRM, ERP, DEV, Virtualization of Legacy Hardware (P2V), ISCSi Storage, procurement of Firewalls, wireless implementations & WiFi extenders, configuration of IPSEC VPN tunnel with multiple US offices
- Network monitoring (PRTG), Network Security (IPS/IDS), Traffic Shaping (QoS) to maintain optimal network infrastructure (using load balancers) with reserved bandwidth for 24x7 network public services
Linux Systems Administrator
Aastra Telecom
05.2012 - 03.2014
- Installation, configuration, deployment, maintenance, monitoring and troubleshooting of IT production platforms including all Microsoft, Linux, and VMware (Veeam) Servers
- In-depth configuration of joining Linux servers to Windows Domain, File Permission, User’s access control (ACL), Redesign of Data topology, including RAID configuration, LUNS on SAN, and NFS mapping
Systems Administrator
WatchGuard Technologies
06.2009 - 04.2012
- Reporting to US Head Office, in charge of all tickets submitted by users in Mississauga office, configure access control, PBX and Voicemail configuration, budgeting for Software Licenses and Hardware
- Administration and maintenance of IT servers including AD, DHCP, DNS, Exchange, LDAP, & Samba
Network Support Specialist
Vonage Canada
04.2007 - 06.2009
- Managed a team of 8 supervisors to maintain a smooth call centre day-to-day operation
- In charge of Data Center expansion, modifying network topology to accommodate additional hardware, UPS, cooling units, AC/DC power supply, and implementing secure access points
Network Administrator
Global Telecom Services Inc.
06.2005 - 04.2007
- Configuring SIP & H323 based calls for VoIP, SS7, ISDN, & DSP T1’s and E1’s, Multiplexers for DS3 connections
- Monitoring PRIs on Gateways and Adjusting Load Balancers to ensure efficient traffic transport
Education
Bachelor of Science - Computer Science
University of Torotno
09-2004
Skills
- ITIL framework
- DevOps
- JIRA systems
- Virtualization technologies
- Incident management
- Training and mentoring
Certification
- ITIL®4 Certification (2023)
- AWS Certified Solutions Architect Associate (2022)
- CCNA - Cisco Certified Network Associate (2006)
Timeline
Lead Technical & Infrastructure Support
Gore Mutual Insurance
07.2021 - Current
Systems Administrator
Orlando Corporation
07.2019 - 06.2021
IT Project Manager
ITHRA Technologies
01.2017 - 03.2019
IT Infrastructure Specialist
PCM Technologies
04.2014 - 10.2016
Linux Systems Administrator
Aastra Telecom
05.2012 - 03.2014
Systems Administrator
WatchGuard Technologies
06.2009 - 04.2012
Network Support Specialist
Vonage Canada
04.2007 - 06.2009
Network Administrator
Global Telecom Services Inc.
06.2005 - 04.2007
Bachelor of Science - Computer Science
University of Torotno
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