Mina Malekmahmoudi
Richmond Hill,ON
Summary
Results-driven professional with a strong background in remote project management, customer service, sales, and team management. Experienced in creating efficient workflows, driving sales goals, and delivering exceptional customer experiences. Skilled in communication, problem-solving, and remote collaboration. Holds dual Bachelor’s degrees in industrial engineering and business Administration.
Overview
2
2
years of professional experience
Work History
Store Manager
Area Rug Shop
Richmond Hill, ON
09.2022 - Current
- Successfully manage the store, fostering a positive and inclusive remote work environment.
- Utilize remote collaboration tools such as Outlook, OneDrive, Deputy Schedule app, and Zoom for effective team communication and coordination.
- Conduct hiring and training processes for new team members.
- Prepare monthly schedules and handle biweekly payroll reports remotely.
- Perform regular inventory counts and resolve inventory discrepancies remotely.
- Achieve individual and team sales targets by implementing effective strategies through virtual and in-person collaboration.
- Oversee staff evaluations during the probation period and monthly thereafter, utilizing virtual performance management techniques.
- Coordinate with vendors, order new products remotely, and ensure visual merchandising aligns with seasonal needs.
- Adapt store layout to cater to customer preferences through remote planning and communication.
Assistant Manager
Area Rug Shop
Vaughan, ON
12.2021 - 09.2022
- Supported staff members by guiding them through the sales process and addressing their needs virtually and in-person.
- Trained new team members remotely and provided ongoing observations and feedback.
- Maintained a friendly workplace atmosphere while demonstrating effective management skills.
- Encouraged teamwork to meet company objectives through virtual and physical collaboration.
Sales Associate
Area Rug Shop
Vaughan, ON
06.2021 - 11.2021
- Greeted and assisted customers in finding suitable products, offering interior design tips remotely.
- Maintained the showroom by arranging rugs based on interior design principles remotely and ensuring cleanliness.
- Utilized virtual communication tools for remote customer interactions.
Education
BBA - Project Management
Yorkville University
Toronto, ON12.2022
Bachelor of Science - Industrial Engineering
Azad University
Iran06.2019
Skills
- Remote Project Management
- Operations Management
- Sales and Customer Service
- Team Management
- Problem Solving
- Communication and Interpersonal Skills
- Remote Collaboration
- Time Management
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Microsoft Project
- Microsoft Teams
Languages
English
Full Professional
Persian
Native/ Bilingual
Timeline
Store Manager
Area Rug Shop
09.2022 - Current
Assistant Manager
Area Rug Shop
12.2021 - 09.2022
Sales Associate
Area Rug Shop
06.2021 - 11.2021
BBA - Project Management
Yorkville University
Bachelor of Science - Industrial Engineering
Azad University
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