MINA KIM
Burnaby,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Understands importance of delivering food quickly, getting orders correct and quickly handling problems. Energetic and upbeat with flexible schedule.
Overview
6
6
years of professional experience
Work History
Lead Banquet Server
SHERATON WALL CENTRE
Vancouver , BC
07.2023 - Current
- Provide guidance and support to banquet servers throughout the duration of events.
- Monitor food safety and sanitation protocols for all banquet operations.
- Maintain a professional appearance at all times during events.
- Coordinate daily set-up and break down of banquet facilities as needed.
Banquet Server
ROSEWOOD HOTEL GEORGIA
Vancouver , BC
04.2023 - Current
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Served beverages and appetizers to guests in an efficient manner.
- Replenished buffet lines with fresh foods as needed.
Banquet Server
SHERATON WALL CENTRE
Vancouver , BC
04.2022 - Current
- Prepared serving and appetizer trays and setting tables in setup for events
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Receptionist
GANGNAM LASERCENTER
Vancouver , BC
02.2023 - 09.2023
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Provided excellent customer service and skincare treatments to clients.
- Created product promotion plans and marketing initiatives to increase brand awareness.
Banquet/In Room Dining Server (Open Member)
PARADOX HOTEL
Vancouver , BC
06.2022 - 01.2023
- Prepared serving and appetizer trays and setting tables in setup for events
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events
- Customer Service
Server
SUSHI TOWN / BURNABY
Burnaby , BC
09.2021 - 05.2022
- Greeted customers, answered questions and recommended specials to increase profits
- Operated POS terminals to input orders, split bills and calculate totals.
Banquet Server / Bartender
RIVER ROCK CASINO RESORT
RICHMOND , CANADA
11.2018 - 03.2020
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
- Verified food tray contents and transported each from kitchen to banquet hall.
Server
HARU KOREAN KITCHEN / VANCOUVER CANADA
Vancouver , BC
02.2018 - 08.2019
- Presenting guests with their bills and processing payments
- Provided exceptional service to high volume of daily customers.
Education
Diploma - Hospitality and Tourism Management
Sprott Shaw College
Vancouver, BC06.2019
High School Diploma -
Anshanshi Chaoxianzu High School
China07.2017
Skills
- Chinese proficiency Test level 6
- Customer Service
- Problem Resolution
- Flexible Schedule
- Safe Food Handling
- Fine Dining Service
- MS Office
- POS Systems and Ordering Platforms
Certification and Activities
- Licensed Food safe 1 - 2018
- Chinese proficiency Test level 6 - 2016
- Volunteer Fundraising Dinner Banquet -2019
- Serving It Right -2018
- Volunteer Sprott Shaw College Graduation Party
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Korean
Native/ Bilingual
Timeline
Lead Banquet Server
SHERATON WALL CENTRE
07.2023 - Current
Banquet Server
ROSEWOOD HOTEL GEORGIA
04.2023 - Current
Receptionist
GANGNAM LASERCENTER
02.2023 - 09.2023
Banquet/In Room Dining Server (Open Member)
PARADOX HOTEL
06.2022 - 01.2023
Banquet Server
SHERATON WALL CENTRE
04.2022 - Current
Server
SUSHI TOWN / BURNABY
09.2021 - 05.2022
Banquet Server / Bartender
RIVER ROCK CASINO RESORT
11.2018 - 03.2020
Server
HARU KOREAN KITCHEN / VANCOUVER CANADA
02.2018 - 08.2019
Diploma - Hospitality and Tourism Management
Sprott Shaw College
High School Diploma -
Anshanshi Chaoxianzu High School
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