Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Work Availability
Work Preference
Timeline
Quote
Interests
Software
SoftwareEngineer
Mina Ishak

Mina Ishak

Data scientist
Whitby,ON,Canada

Summary

A results-driven and accomplished professional with experience of about 8 years in Business Analysis Requirement gathering, Customer Coordination in retail sectors. Seeking a new position to leverage my expertise in implementing agile projects and meeting strategic goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Data Scientist

MERO OF TECNOLOGY
09.2024 - 06.2025
  • Evaluated emerging technologies to assess potential applications within the organization''s existing infrastructure or future projects.
  • Conducted feature engineering efforts to enhance model performance by creating new relevant variables from raw input data sources.
  • Conducted thorough exploratory data analyses for robust model building.
  • Participated actively in interdisciplinary teams'' work integrating domain knowledge from marketing, sales or finance departments into the analytical process.
  • Assessed accuracy and effectiveness of new and existing data sources and data analysis techniques.
  • Utilized advanced querying, visualization and analytics tools to analyze and process complex data sets.
  • Applied statistical and algebraic techniques to interpret key points from gathered data.
  • Discovered stories told by data to present information to scientists and business managers.
  • Translated business requirements into data-driven solutions, providing value-added insights that directly contributed to the organization''s strategic goals.
  • Created and implemented new forecasting models to increase company productivity.
  • Coached and mentored junior data scientists on SAS and data mining techniques.
  • Set up SQL database on cloud servers to store client data for query analysis.
  • Built company A/B testing frameworks to test model quality.
  • Ensured compliance with industry regulations and data privacy standards, mitigating risks associated with sensitive information handling.
  • Developed intricate algorithms based on deep-dive statistical analysis and predictive data modeling.
  • Worked with stakeholders to develop quarterly roadmaps based on impact, effort and test coordinations.
  • Optimized machine learning pipelines and computational resources deployment strategies resulting in reduced processing times.
  • Evaluated new data sources for integration into existing models, expanding breadth of insights generated.
  • Championed adoption of cloud technologies for data storage and analysis, enhancing scalability and flexibility.
  • Optimized machine learning models for predicting customer behavior, leading to more targeted marketing campaigns.
  • Implemented robust data governance practices, ensuring data integrity and compliance with regulatory standards.
  • Fostered data-driven culture by educating non-technical stakeholders on importance of data analytics.
  • Collaborated with IT to upgrade data infrastructure, significantly reducing system downtime and improving reliability.
  • Reduced forecast errors by applying advanced statistical techniques to historical data, improving inventory management.
  • Developed custom data pipelines for streamlined data ingestion and processing, improving workflow efficiency.
  • Devised and deployed predictive models using machine learning algorithms to drive business decisions.
  • Modeled predictions with feature selection algorithms.

Business Analyst

Dufry – Travel Retailer Swiss based company
01.2018 - 12.2023
  • Mandate: Provide gap analysis, data-mapping, business process maps, flow charts, and relevant documentation. Responsibilities included:
  • Documented current and future state business processes, automating where appropriate
  • Made recommendations to the business on how they can optimize their business process to better achieve their objectives
  • Reported the status of assigned BA activities as needed during the project’s system development life cycle
  • Reviewed and provided feedback on project artifacts to ensure needs and expectations are met
  • Brainstorming, evaluating business documents, data models, vendor analysis, use cases, business rules, scenarios, and data for functional and non-functional requirements
  • Analyzed functional & non-functional business requirements, translate requirements into documents, conceptual designs for changes or enhancements to business processes, data/information, and information systems
  • Provided mock-ups, write clear, concise criteria-based user stories with expected outcomes and acceptance criteria for development
  • Worked with QA & Development teams to define business data requirements to support testing such as sample data for scenarios, review test results to ensure specifications/requirements have been met, communicate results to stakeholders, and participate in bug review and oversee/approve overall testing
  • Ensured solutions delivered meet expectations as well as interact with the stakeholders to simplify existing processes and streamline information flow
  • Participated in the coordination of upgrades and rollout of applications ensuring end user and stakeholder engagement throughout planning and implementation

Business Analyst

Heinemann – e-Commerce CTS North America
07.2014 - 12.2017
  • Mandate: Responsible for ensuring the smooth implementation of a new consolidated e-commerce platform based on defined business and functional requirements.
  • Supported the implementation of the full lifecycle of the new e-commerce platform including analysis, design, development, testing, and production support
  • Provided front-end project deliverables, including business requirement documents, user interface (UI) analysis, wireframes, design, content, quality assurance/test plans and implementation support for the e-commerce platform
  • Facilitated working sessions with stakeholders to gather business and process flow requirements
  • Worked with technical teams to translate business requirements into functional requirements documents
  • Worked with external vendors and internal web team to develop the front-end design of the new e-commerce platform
  • Assisted Project Manager with providing input to project status and progress reports
  • Obtained all approvals from the key business and IT stakeholders on final solution
  • Worked with vendor to prepare the implementation strategy and coordinate implementation process
  • Key point of contact during the implementation window
  • Performed post-implementation validation
  • Acquired business approvals on successful implementation (post-validation)

Senior Analyst

RBI Corp (Restaurants Brands International Inc.) – Retail e-Commerce
02.2007 - 06.2014
  • Mandate: Performed Business Analysis – Requirements Gathering / Internal Project Management functions. Responsibilities included:
  • Lead product content management generation and collection across all internal and external stakeholders and platforms
  • Supported with the creation and planning of the product roadmap & requirements prioritization
  • Collaborated with internal teams to design, develop, and implement digital projects
  • Completed regular site audits to ensure accuracy of product information, content gaps/enhancements, promotions, and marketing effectiveness
  • Partnered with Retail Category, QA and external teams to project manage campaign timelines
  • Leveraged available analytics to develop learnings and insights to help make strategic recommendations and improve product and customer experience
  • Managed required day-to-day tasks, including project tracker and timeline management, meeting coordination, key stakeholder approvals, and maintaining centralized product information repository
  • Delivered projects on time ensuring quality standards are met

Education

Bachelor of Commerce - Accountancy

Beni Suef University
Cairo , Egypt
01.2006

DATA SCIENCE DIPLOMA - Data Science

Metro of Technology
Toronto, Ontario ,Canada
06-2025

Skills

  • Tools – Salesforce, Azure DevOps, JIRA, SharePoint, MS Project, MS Office

  • Soft Skills – Interpersonal, facilitation, leadership, conflict resolution, effective communication

  • Data analysis

  • Microsoft Office Suite

  • Microsoft Excel mastery

  • Pivot tables

  • SQL proficiency

  • Data mining

  • Data visualization

  • Project presentation

  • SQL and databases

  • Tableau

Certification

  • Certified in Business Analysis Modeling Skills & Techniques January 2024
  • Business Analyst - International Institute of Business Analysis (BABOK) December 2023 to Present
  • Data science diploma june 2025

Accomplishments

  • Leadership: 5+ years’ experience of leading agile teams and 3+ years implementing change initiative including transitioning from Waterfall to Agile and restructuring systems/ processes, which resulted in value-added quality products and over 35% ROI
  • Facilitation skills: Facilitated all scrum events for agile teams, fostered collaboration, interactions and transparency between business and technical teams, leading to 100% stakeholder satisfaction

Languages

English
Professional Working
Arabic
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programs

Timeline

Data Scientist

MERO OF TECNOLOGY
09.2024 - 06.2025

Business Analyst

Dufry – Travel Retailer Swiss based company
01.2018 - 12.2023

Business Analyst

Heinemann – e-Commerce CTS North America
07.2014 - 12.2017

Senior Analyst

RBI Corp (Restaurants Brands International Inc.) – Retail e-Commerce
02.2007 - 06.2014

Bachelor of Commerce - Accountancy

Beni Suef University

DATA SCIENCE DIPLOMA - Data Science

Metro of Technology

Quote

Fact explains nothing. On the contrary, it is fact that requires explanation.
Marilynne Robinson

Interests

TRAVELING

SPORT'S

Software

Data Scientist

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