MINA HASSANRAZA
BROSSARD
Summary
Professional hospitality worker with strong attention to cleanliness, efficiency, and guest satisfaction. Highly reliable team player known for flexibility and adaptability to changing needs. Skilled in maintaining high standards of hygiene and organization. Focused on delivering outstanding results and ensuring welcoming environment.
Overview
8
8
years of professional experience
Work History
ROOM ATTENDANT
HOTEL MARRIOT
06.2023 - 09.2023
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Checked appliances in guest rooms to determine good working order.
Grocery & Clothes Clerk
Store in Tajikistan
06.2015 - 11.2022
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Checked aisles for spills to complete quick clean-up.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
High School Diploma -
Pakistan High School
Pakistan06-1999
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Cleaning techniques
- Inventory and supply
Timeline
ROOM ATTENDANT
HOTEL MARRIOT
06.2023 - 09.2023
Grocery & Clothes Clerk
Store in Tajikistan
06.2015 - 11.2022
High School Diploma -
Pakistan High School
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