Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
Generic

Mina Gerges

Thornhill

Summary

Professional with meticulous attention to detail and compassion, having worked as a youth basketball coach, camp counsellor, and volunteer assistant in pharmacies. Skilled in leading and communicating effectively while delivering patient care, building trusting relationships, and meeting a variety of requirements. Proves capacity to flourish in fast-paced, customer-focused workplaces while displaying a dedication to teamwork and community health. Pharmacy professional with strong background in pharmaceutical principles, patient care, and medication management. Demonstrates reliability and adaptability in team settings, consistently driving successful outcomes. Known for effective communication and problem-solving abilities. Collaborates seamlessly with healthcare teams, adapting to evolving needs while maintaining high performance and reliability. Possesses strong analytical and communication skills, highly valued in clinical environments.

Overview

6
6
years of professional experience

Work History

Clincal Review Pharmacy Student

Ontario Ministry of Health
01.2025 - 04.2025
  • Trained to respond professionally to healthcare provider inquiries by phone, demonstrating strong communication and customer service skills.
  • Assessed and processed drug funding requests using clinical judgment and policy guidelines under pharmacist supervision.
  • Gained in-depth knowledge of high-risk medications including OxyNEO and Zopiclone, supporting accurate and compliant decision-making.
  • Interpreted clinical documentation and aligned requests with eligibility criteria to approve or reject drug claims in the SADIE system.
  • Strengthened attention to detail, critical thinking, and problem-solving by reviewing complex drug requests in a fast-paced regulatory environment.
  • Collaborated with interdisciplinary teams to ensure accurate and timely processing of time-sensitive drug access requests.

Central Fill Associate - Pharmacy Assistant

McKesson Canada Pharmacy
04.2023 - 07.2023
  • Helping to fill and package prescriptions while making sure that the drug, dose, and labeling are accurate
  • Organizing and managing inventory
  • Including stocking shelves, monitoring medication expiration dates, and conducting inventory counts
  • Entering prescription information into the pharmacy management system, maintaining accurate records, and verifying patient information
  • Checking filled prescriptions for errors, ensuring that all orders meet safety and compliance standards

Junior Basketball Coach

St.George and St.Rueiss Church
05.2022 - 10.2022
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment
  • Boosted player confidence through personalized training sessions and continuous feedback
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement
  • Developed strong relationships with players' families to encourage support and involvement in their athletic growth
  • Contributed to successful recruitment efforts by identifying potential players and promoting the benefits of joining the basketball program.
  • Designed practice schedules that balanced skill development with adequate rest periods for optimal performance outcomes.
  • Developed customized workout routines to improve player conditioning and overall fitness levels.
  • Analyzed game footage, identifying areas for improvement and strategizing ways to capitalize on opponent weaknesses.

Camp Counsellor

STGR Kids Summer Camp
07.2022 - 08.2022
  • Organized and led sports and interactive activities
  • Supervised groups of 5-10 children, coordinating team-based games and ensuring participation
  • To foster a fun, safe, and inclusive environment that promotes teamwork, creativity, and physical fitness
  • Organized and planned engaging events aligned with camp themes and interest
  • Created memorable experiences that build camaraderie and enhance camp culture

Pharmacy Volunteer

Whitney Pharmacy
06.2019 - 09.2021
  • Assisted the pharmacist and technician with assembling blister packs followed precise instructions to organize and package medications according to patient needs
  • To ensure accurate and timely medication distribution for patient safety
  • Filled prescriptions and supported the pharmacist by preparing and labeling prescriptions in compliance with medical standards
  • Handled over-the-counter sales and maintained pharmacy cleanliness

Cashier

Shoppers Drug Mart
10.2020 - 08.2021
  • Processed customer transactions and accurately handled cash, credit, and digital payments while maintaining a friendly and efficient checkout experience
  • Assisted customers by answering questions, offering recommendations, and locating items
  • To enhance customer experience and manage inventory and assisted in the pharmacy and restocked shelves, monitored inventory levels
  • To maintain organized store operations and contribute to efficient service delivery

Education

Doctor of Pharmacy -

University of Waterloo's Pharmacy School
Kitchener, ON
09.2024

Honors Science -

University of Waterloo
Waterloo, ON
05.2023

High School Diploma -

St. Robert Catholic High School
Thornhill, ON
06.2021

Skills

  • Interpersonal skills : able to clearly understand the needs and concerns of patients through active listening and empathy
  • Flexibility and Adaptability: able to quickly adjust to new protocols, technology, and patient care requirements as well as changes in the healthcare environment
  • Communication: effective interaction with patients and healthcare providers including strong verbal and written communication skills
  • Teamwork & Collaboration : demonstration of a cooperative approach to problem-solving by evidence of working successfully in team environments, such as volunteer work, athletics, or group projects
  • Problem-Solving: skills in Problem-Solving: Ability to recognize difficulties, create solutions, and exercise critical thought when dealing with complicated problems
  • Critical thinking: At McKesson Canada, successfully recognized and fixed intricate problems with prescription processing and medicine inventories, guaranteeing precision and effectiveness in pharmacy operations
  • Attention to detail : paying close Attention to detail, exhibited accuracy in coursework, research projects, or laboratory settings, which is essential for precise drug administration and patient safety
  • Initiative and Leadership: Showcasing initiative and drive by arranging events, managing teams, or taking the lead on projects
  • Integrity and Ethical Awareness: a dedication to honesty and professionalism along with an awareness of the significance of ethical behavior in healthcare settings

Languages

English
Arabic
Mandarin

Custom

  • CPR Certified
  • Honors Roll (Grades 9-12)
  • Public Speaking Award (3 times)
  • MVP Basketball Award (2 times)
  • 1st Place Essay Contest Winner
  • Self-Care Contest winner at the University of Waterloo
  • 2x OPSIS Pharmacy conference junior competition winner

Timeline

Clincal Review Pharmacy Student

Ontario Ministry of Health
01.2025 - 04.2025

Central Fill Associate - Pharmacy Assistant

McKesson Canada Pharmacy
04.2023 - 07.2023

Camp Counsellor

STGR Kids Summer Camp
07.2022 - 08.2022

Junior Basketball Coach

St.George and St.Rueiss Church
05.2022 - 10.2022

Cashier

Shoppers Drug Mart
10.2020 - 08.2021

Pharmacy Volunteer

Whitney Pharmacy
06.2019 - 09.2021

Doctor of Pharmacy -

University of Waterloo's Pharmacy School

Honors Science -

University of Waterloo

High School Diploma -

St. Robert Catholic High School

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Mina Gerges