Mina Djordjevic
Surrey,Canada
Summary
Hospitable and professional individual known for maintaining composure and efficiency in fast-paced service environments. Experienced in creating welcoming guest experiences, anticipating customer needs, and resolving issues quickly. Multilingual communicator fluent in English, French (DELF certified), and Serbian, with Serving It Right certification and a strong reputation for professionalism and reliability.
Overview
6
6
years of professional experience
Work History
Professional Model
Lizbell Agency
Vancouver, Canada
05.2020 - Current
- Represented brands and companies at professional events and campaigns
- Maintained high standards of professionalism, presentation, and client interaction
- Collaborated with creative teams in fast-paced environments
Coach
NVSD Academy & Drive Basketball Club
BC, Canada
09.2023 - 07.2025
- Led and supervised youth athletes while fostering a positive and supportive team environment
- Communicated instructions clearly and managed groups in high-energy settings
- Developed strong leadership, teamwork, and conflict-resolution skills
Rental Property Management Assistant
Z Agency
Surrey, Canada
05.2024 - 08.2024
- Assisted clients by identifying housing options that matched their needs and budgets
- Managed inquiries and communicated with tenants to resolve questions and concerns
- Provided professional customer service while handling multiple client requests
Barista / Cashier
Bean Around The World
White Rock, Canada
05.2021 - 08.2021
- Provided friendly, efficient service in a high-volume café environment
- Operated POS system and handled cash transactions accurately
- Prepared beverages and food while maintaining cleanliness and health standards
Information Officer
Elections Canada
Surrey, Canada
04.2025
- Assisted large volumes of visitors while maintaining organized and efficient guest flow
- Provided clear information and assistance to diverse groups in English and French
- Maintained professionalism and composure in a fast-paced public service environment
Education
Bachelor of Business Administration -
Capilano University / Medicine Hat College
03-2026
Diplôme d'études en langue française (DELF) -
International French Certification
Dual Dogwood Diploma - French Immersion
Earl Marriott Secondary
Serving It Right -
Certificate British Columbia
First Degree Black Belt -
World Taekwondo Federation
Skills
- Guest Service
- Customer Interaction
- Multilingual Communication
- High-Energy Work Environments
- Team Collaboration
- Conflict Resolution
- Professional Presentation
- Time Management
- Reliability
- Physical Stamina
- Effective communication
Volunteer Experience
Community Event Lead, Serbian Days Festival, Vancouver, BC, 01/01/16, 12/31/20, Managed snack/merchandise sales and supervised children's activities in a bilingual environment (English/Serbian).
Timeline
Information Officer
Elections Canada
04.2025
Rental Property Management Assistant
Z Agency
05.2024 - 08.2024
Coach
NVSD Academy & Drive Basketball Club
09.2023 - 07.2025
Barista / Cashier
Bean Around The World
05.2021 - 08.2021
Professional Model
Lizbell Agency
05.2020 - Current
Bachelor of Business Administration -
Capilano University / Medicine Hat College
Diplôme d'études en langue française (DELF) -
International French Certification
Dual Dogwood Diploma - French Immersion
Earl Marriott Secondary
Serving It Right -
Certificate British Columbia
First Degree Black Belt -
World Taekwondo Federation