Min Lu
Burnaby,Canada
Summary
Dedicated jewelry sales manager with a talent for building strong relationships and engaging with customers in a way that leaves a lasting impression. Almost 2 years of fashion accessory and jewelry retail management experience, known for delivering excellent customer service, driving sales growth, and providing excellent leadership to foster team dynamics. Adept at implementing effective marketing strategies and enforcing company standards.
Overview
4
4
years of professional experience
Work History
Jewelry Store Manager
Nyu Nyu Metrotown
11.2022 - Current
- Lead and manage operations and staff in a fast-paced cosmetics and jewelry retail environment
- Develop and implement marketing strategies resulting in a 25% increase in sales
- Provide regular service training and supervision to team members ensuring consistent sales and increase customer satisfaction by 20%
- Maintain an aesthetically pleasing, clean, and organized product display and store environment
- Cultivate strong customer relationships leading to repeat business and increased customer loyalty
- Feedback-driven approach by actively seeking input from both customers and team members to drive ongoing improvement
- Enforce and improve company policies and standards
Quality Control Chemist
Genvion Corporation
04.2020 - 10.2022
- Analyze and interpret experimental data to provide valuable insight to research team
- Troubleshoot technical issues and optimize experimental processes
- Generate test reports and present them in a straightforward format, provide clear explanations to clients and other departments
- Maintain quality control standards to ensure product integrity
Education
Bachelor of Science in Food Science -
University of Manitoba
06.2019
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
- Radiating positivity and confidence to inspire a productive and upbeat work environment
- Demonstrate autonomy in work tasks and efficiently coordinate with multifunctional teams
- Possess an aesthetic and unique fashion sense
- Inventory management
- Upselling and customer bonding abilities
- Critical thinking and mathematics proficiency
- Documentation and compliance expertise
Languages
English
Timeline
Jewelry Store Manager
Nyu Nyu Metrotown
11.2022 - Current
Quality Control Chemist
Genvion Corporation
04.2020 - 10.2022
Bachelor of Science in Food Science -
University of Manitoba
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