Min Hsia
Calgary
Summary
Hardworking employee enthusiastic about learning new media field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
10/13 10/14 Wine Serving and Promotional Sales
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Tri-Service General Hospital-Data Management Clerk
05.2019 - 09.2019
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Tri-Service General Hospital-Administrative Staff
09.2017 - 05.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Edited documents to improve accuracy of language, flow, and readability.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Diploma - New Media Production and Design
Southern Alberta Institute of Technology
11.2023
Skills
- Originality and Creativity
- Story Development/ Script writer
- Graphic/Poster Design
- Video Effects editing
- Commercial Video creation
Portfolio Site
https://minhsia5.wixsite.com/portfolio
Certification
AGLC- Training for Responsible Liquor Sales and Service
San Diego State University-Completing 12 units certification
Completing 12 units with The L. Robert Payne School of Hospitality and Tourism Management at San Diego State University 2016 May
Timeline
Tri-Service General Hospital-Data Management Clerk
05.2019 - 09.2019
Tri-Service General Hospital-Administrative Staff
09.2017 - 05.2019
10/13 10/14 Wine Serving and Promotional Sales
Diploma - New Media Production and Design
Southern Alberta Institute of Technology
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