Mimi Nesbitt
Los Angeles
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
8
8
years of professional experience
Work History
Paraprofessional
The Stepping Stones Group
03.2023 - Current
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
- Reported on student progress, behavior, and social skills to parents.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Caregiver
FountainView At Gonda
10.2022 - 03.2023
- Documented resident records on daily flow sheets
- Provided patients and families with emotional support
- Exhibited compassionate care and communication with regard to issues of death and dying
- Provided transportation, assistance and companionship to clients
- Cleaned and organized patients' living quarters
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming
- Facilitated games and other activities to engage clients
- Positioned residents for comfort and to prevent skin pressure problems.
Paraprofessional
Department Of Education
12.2016 - 06.2022
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Supported special needs students through one-on-one assistance, enabling them to reach their full potential in an inclusive environment.
- Maintained safety and security by overseeing students at all times daily.
Nursing Assistant Intern
Veterans Hospital
08.2013
- Provided nursing care in accordance with residence care policies and procedures
- Ensured the safety and well-being of the residents is maintained
- Assisted residents with bathing, dressing, hygiene, grooming and feeding in accordance with established care plan
- Provided encouragement, emotional support with cleanliness and professionalism
- Charted and documented activities.
Education
Associates in Arts -
Boricua College of Sciences
Medical Assistant -
Allen School of Health Sciences
Nursing Assistant -
Allen School of Health Sciences
Skills
- Time Management
- CPR/First Aid Certification
- Creative Adaptability
- Team Leadership
- Complex Problem-Solving
- Strategic Thinking
- Crisis Intervention
Timeline
Paraprofessional
The Stepping Stones Group
03.2023 - Current
Caregiver
FountainView At Gonda
10.2022 - 03.2023
Paraprofessional
Department Of Education
12.2016 - 06.2022
Nursing Assistant Intern
Veterans Hospital
08.2013
Associates in Arts -
Boricua College of Sciences
Medical Assistant -
Allen School of Health Sciences
Nursing Assistant -
Allen School of Health Sciences
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