James Dailey
Montebello
Summary
Dynamic Service Team Coordinator at CAPC, Inc., skilled in client advocacy and crisis intervention. Proven ability to enhance community integration for individuals with disabilities while ensuring effective office administration. Recognized for reliability and teamwork, consistently achieving client goals and fostering positive relationships. Committed to delivering exceptional support and service.
Overview
12
12
years of professional experience
Work History
Service Team Coordinator
CAPC, Inc
Whittier
11.2022 - Current
- I serve adult individuals with various disabilities.
- I help them integrate into the community and reach goals that they personally set for themselves.
- I also do office work to help coordinate other employees in helping the individuals we serve better.
Elderly Caregiver
Elderly Care
Whittier
04.2020 - 09.2022
- Responded quickly in emergencies in a calm manner.
- Assisted elderly clients with daily living activities such as bathing, dressing, and grooming.
- Ensured the safety of clients in their home environment by using appropriate equipment and techniques.
Lyft Driver
Lyft
Los Angeles
03.2017 - 02.2019
- Assisted with loading and unloading freight when necessary.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Enhanced customer satisfaction by providing courteous and professional service.
Uber Driver
Uber
Los Angeles
01.2016 - 02.2019
- Established positive relationships with customers through courteous interactions.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
Receiving Associate
Burlington Coat Factory Warehouse
Whittier
07.2014 - 02.2015
- Ensured compliance with safety regulations while working in the receiving area.
- Received, opened, and unpacked cartons and crates of merchandise.
- Ensured that the inventory is precise and matches the computers.
Retail Merchandiser
Crossmark
Anaheim
04.2013 - 08.2013
- Executed daily operations of organizing items for sale based on schematics, as well as organizing new seasonal items and replacing out-of-season items, all promptly.
- I completed all my tasks while also maintaining a clean and sanitized work area.
Education
High School Diploma -
Whittier High School
Whittier06-2010
Skills
- Client advocacy
- Case management
- Crisis intervention
- Office administration
- Data entry
- Community integration
- Reliability
- Teamwork and collaboration
- Adaptability
- Critical thinking
- Disability support
- Reliability and punctuality
Timeline
Service Team Coordinator
CAPC, Inc
11.2022 - Current
Elderly Caregiver
Elderly Care
04.2020 - 09.2022
Lyft Driver
Lyft
03.2017 - 02.2019
Uber Driver
Uber
01.2016 - 02.2019
Receiving Associate
Burlington Coat Factory Warehouse
07.2014 - 02.2015
Retail Merchandiser
Crossmark
04.2013 - 08.2013
High School Diploma -
Whittier High School
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